Texan Sky Credit Union

"Only putting a star because I had to, to be able to type a review…. HORRIBLE BANK!!!!! Got my tax refund sent to my account and since the check was made out to my husband…. It’s usually us both since everything on my transcript says the both of us… THEY RETURNED MY INCOME TAX!!!! Said they have a rule to where no one can deposit any checks into someone else’s accounts…. She said this has been their rule and they are just now “paying attention” to it. Mind you I pulled out my phone to show proof we have done it like this for 8 YEARS!!! The lady Brittany who called me was so rude the lady who said she was a “manager” was very rude by cutting me off when I was explaining if it was your rule why do it now??? She said they sent it back because my husband didn’t come in and I did instead and that he was not on my account so they returned it then. But the lady at the front when I called that morning to transfer money said nothing about it and said okay your money was sent… it was the only money I had in my account which was the tax return. They then closed it after I came in to pull out money and reversed the transfer I made hours before… HORRIBLE BANK!!! HORRIBLE PEOPLE!!! Closed my account right then and there!"

"I do not recommend talking to Nancy Gonzalez! She is flat out rude and sounds like she hates her job by the tone in her voice. She does not know how to work with the public and needs better customer service skills! Everyone else there seems to be very outgoing and nice besides her!"

"Best Bank! We live 3 hours away but still bank with them. They can even do international wire transfers!"

"Paid off loan verified with 2 different ppl that the lean was released in order to get title. Waiting 15 business days before checking on why I haven't received my title, turns out it was never released. Now I have to wait another 10 days. Poor customer service"

"RUDEST loan officer Nancy Gonzalez. As first time buyers we needed someone with patience and understanding and neither of those were nancy. 5 minutes until closing and she was rushing us out insisting there’s nothing she could do with 5 minutes until closing. highly DISAPPOINTED with the customer service we encountered."