Rhodes Driving Schools Inc

"I haven't really had a bad experience with the staff, or rescheduling, or the curriculum. What I am curious about is, are the students supposed to be getting driving time with the instructor then the parents or the parents then the instructor? My daughter has had a few "observation" rides but has yet to actually drive. The instructor did say something about her having only 1 hour of driving with a parent. Are the cars used not equipped with the extra safety equipment for the instructors to take control of the car if needed? I mean, I think it would be better to get the kids driving time with an instructor in the appropriate vehicle before they drive with the parents. Besides the driving thing, everything seems to be fine with this company."

"Overall, the classes and driving sessions are helpful, but I think any other place could do the same or better. Coach Garza knows what he’s doing but doesn’t actively comment on how the driver is doing and doesn’t really give feedback after the driving sessions so it’s hard to learn from him. Mrs. Kathy always has a rude tone and makes myself and other people feel as if we are the burden for asking questions and when scheduling drives. It takes a while before she schedules you for a drive even if you schedule far in advance. Mr. Santos is a good class teacher but I feel that he includes politics and religion in his classes too much. He does give good advice during driving sessions, but some of the advice can get you points off on the driving test, such as checking blind spots while turning inside a neighborhood. However, he’s very nice and is a good teacher that actively gives feedback to help you learn."

"I have had 2 Great experiences with Rhodes Driving School in Helotes and I Highly recommend them!!! With their knowledge, patience, and communication 2 of my 3 sons have successfully completed classes, driving with instructors and passed their on road driving test the 1st try. Thank you Kathy Garza for Always being so kind, polite, courteous and understanding. For being efficient in responding to scheduling and re-scheduling and all my questions. For step-by-step guiding us through this process, but for most of all for ALWAYS going above and beyond to help us out. Im forever grateful for all you have done!!! Coaches thank you for helping to prepare my boys to drive (2 down 1 left to go), to feel confident behind the wheel, for your time, patience, constructive criticism and feedback they needed to make this all possible. Thank you Thank you Thank you Rhodes Driving School."

"I have read some of these reviews and am in awe of what was written because it is not at all what I experienced compared to what my nephew has experienced at a different location. Kathy was great at communicating with me through texts about scheduling drives and I always received a reminder text 48 hours before but if you check the schedule2drive site it is always there as soon as it's scheduled. My daughter enjoyed her classroom portion with Mr. Santos and he always had constructive criticism to provide during drives as well as Mr. Garza. Mr. Garza even woke up early for my daughter to complete drives before school (which was very much appreciated) as it was difficult getting her scheduled around school activities. We did run into some issues with front desk on scheduling, but nothing that was not handled professionally, efficiently and understanding. We did have to pay a fee due to a forgotten permit, but that was understandable since its communicated to you before you begin. I will definitely bring my son to this location when the time comes. Thank you again Kathy, Mr. Garza and Mr. Santos!"

"My daughter and I stopped by to get information about the drivers testing programs offered at Rhodes and we were received in an unprofessional and nonchalant manner. The receptionist acted as though explaining their programs was an inconvenience. We had to ask repeated questions and never really got the answers we were seeking. We will find another driving school for my daughter to attend, even though this location is convenient to our home and the high school she attends. The customer service was some of the worst I have experienced at any establishment. Edit: In response to the reply below from the company- my daughter had her permit (as she did a separate online course prior to coming) which she showed the manager from her phone. This is when she continually questioned the validity of the permit and her course. Throughout our time in the store, we were spoken to in a manner to belittled or treat us as if I was attempting to get an expedited process. I have 5 daughters, so I have gone through this process several times; I just needed an overview of the programs offered. The manager lacks integrity and as I Mentioned previously in my review, she misrepresented the situation entirely. Walking in there made us feel as if we were a complete inconvenience to her and unwelcome."