Austin Driving School

"One of the worst places. Very unorganized, majorly understaffed, doesn’t answer calls at all. I have been waiting for my certificate to be able to take the drivers test since I finished my course and it has now been more then 5 months of me just waiting and have not gotten just a simple piece of paper. In the middle of the 5 months they fired one lady and replaced her to supposedly fix her mess and problems she had but nothing has been fixed for me. They are never open when they say there open. Can never get a time to speak with them since they are rarely at the office and NEVER answer their phone."

"If you are in Arlington do not waste your money on this school for your teen. After they take your money you can forget about ever getting scheduled for driving classes. They will tell you to call on Saturday. When you call on Saturday they will say call them on Thursday. After multiple attempts you will finally get on the schedule only to have them cancel the class an hour before and of course they won’t reschedule because you have to call them on Saturday when the schedule opens up. It would probably be easier to get someone to give you a kidney then to schedule driving lessons with Austin’s Driving School."

"This is the most unwelcoming establishment I’ve ever stepped foot into. When you walk in, no one greets you. They can’t be bothered to look up from their phones. The 2 times that I scheduled my daughter to go drive with them, they did not schedule it properly and I was lied to about the time and length of her class. The last time we were there, I dropped her off at 7, she called me at 7:20 and told me that the driving instructor told her she needed to leave so he could lock the door. That’s it. No other words spoken. He obviously didn’t have her on his schedule. He did not bother to say “Hey, you’re not on my list this evening, are you sure you’re supposed to be here? Do you have a ride? Let’s figure this out.” Instead he locked my teenage daughter outside of an empty building, at night, and he drove away and left her there. I was boiling with rage. I got a refund. These people do not give a flip about their students. I pray that they go bankrupt."

"My experience at Austin Driving school was decent. They weren't the best as far as in scheduling, but they got the job done. The driving instructors were fine and easy to drive with. Don Derryberry substituted one of my classes and he was terrible. Thankfully, he left and now they're hopefully getting back to shape."

"I agree with the previous post regarding Austin Driving School giving you the “run around”. I experienced the same when trying to schedule my 16 year old driving time. There was always an excuse. Either the instructor is not in the office or they don’t have the schedule. It was always... call back. Even when they finally did get something schedule for you they would call you back and give some excuse why the driving school could not accommodate you on your scheduled day. Very unorganized and unprofessional. Don’t waste your money. There are much better options out there. I would have given “0” stars if that were an option."