Rachael Kendra Dabelic, MD

"Dr Dabelic is fantastic. Both my son and I have been seeing her for a couple of years. She is always courteous and takes great care of both of us. I think there is room for improvement with the call center. Communication can be difficult at times. I have had a couple of issues getting information to the office due to the call service miscommunication."

"As other reviews have stated the lack of concern towards patients is disturbing. I've been a patient a little over a year and my phone calls are barely returned, or put off altogether, and my scheduled appointments have been cancelled due to a lack of communication between the staff members or false appointments made if that even makes sense. Beyond frustrated and will start looking for a new doctor soon."

"Their lack of compassion and communication is why I will not be returning here. I tried to transfer here because I've used USMD for the past 12 years. The first time I set up an appointment it was an emergency so they could only get me in with the nurse practitioner which is fine. But the day I made my appointment told them why I needed to bee seen so quickly someone from the office called me and tried to cancel my appointment and tell me I need to find a specialist on my own. Then the day of the appointment the nurse told me "well if this doesn't work you need to find a specialist " again that's fine but getting a referral from a doctor to any specialist speeds up the process and insure you are seen in a timely manner versus waiting months she said they could do that for me. They never followed up with me on the outcome or anything. Fast forward I called for a referral and it has been 4 days and I have yet to hear from their referral team. I went to care now last night, not only did they call to see how I was doing but their referral team already booked me an appointment with the specialist for Monday and today is Friday. Don't waste your time at usmd unless you want to feel like cattle."

"Fantastic doctors, nurses, and staff! I've been coming here for many years after being dissatisfied with many other doctor offices. I've never had a single issue with billing, staff, appointments, wait times, or anything else you'd normally associate with other doctor offices. They really care and do their best to provide the best care available."

"Meeting the Dr was fine, if not brief. However, her nurse was awful. From the moment she came out to my car to get me, she was abrupt and gave off an attitude like I was inconveniencing her. I don't even think she introduced herself to me when we got to the examine room and this was my first visit. The office uses an answering service instead of being able to call the office directly, so I played phone tag for a few days trying to get blood work results. When I finally connected with them, that same nurse or her equally awful twin went through my results so fast that I could barely understand her. When I asked questions, she again acted annoyed and honestly, from the way she struggled to answer my questions, she did not really seem to understand the results herself. She even badly mispronounced "adrenal" which gives me zero confidence in her knowledge level or training. Honestly, I feel like I have had better care from the walk in clinic. I will not be going back because of this nurse."