Fab Nails & Spa 21 West Belvidere Road, Hainesville, IL 60030

"I have been here many times so I made an appointment with a nail tech that I know is good. She was so rushed and rude. She barely trimmed my cuticles and painted my nails so fast that there was polish on my cuticles. When I asked her to fix multiple nails but she seems annoyed. It was honestly the worst mani I’ve gotten. The worst part is that she made it seem like they actually looked good. I will not be returning."

"I walked in for a pedicure and was able to get going right away. The staff are very friendly and I love how my pedicure turned out. I recommend this spa!"

"I have been coming to this salon for over 2 years. When I came in I went ahead and got the services I get every time for over 2 years. Dip powder and pedicure. I picked the color, I always match my nails or something to match if I can’t find exact color for toes. The dip powder color was NOT what I asked. She said that it was faded, which is a lie. Colors are completely different tones. I did not want to argue so I payed and left. Oh before I forget, she was charging me $10 for shape and $10 for tip. I have NEVER been charged for shape here. Only $5 for tips. I haven’t always had the same person. The last few times yes. Apparently the owner is who services me and lady said she can price whatever she wants. Which is a lie! She doesn’t always service my hands. She said I can take off $5 dollars but that’s it. I paid, left and called next day. I asked to speak to the owner but she’s on vacation, which I hope she’s enjoying herself. She works so hard. I have seen it. I just didn’t know at the time that she was the owner. So I DON’T do glitter period, so I said “ I need this color fixed because it is not what I chose”. She tried to argue with me over the phone saying I picked the color and I need to pay to change it. She offered to change my toes. I told her how is it my fault that the colors don’t match!? which I could look past, but the fact that it wasn’t even close to the color powder I selected is just ridiculous and the glitter which I don’t ever get done unless it’s new year. She said come in and we’ll see what we can do, I live almost an hour away. Not even a “come in I will fix the color for you” I come here because I have family in the area and enjoy coming. But this crossed the line for me. I opted to not come in. I guess it’s time to find a new nail salon. To the owner : thank you for always giving me TOP SERVICE. My nails always enjoyed you. When I did run into a problem you solved it for me. Thanks again."

"They're always so helpful, and do an amazing job. Kem is a very skilled nail tech and if would recommend making an appointment with her. I never go anywhere else to get my nails done!"