VIP Nails 85 Irving Park Road, Streamwood, IL 60107

"DO NOT GO HERE- Took my gf as a gift, she left very upset. The lady who did her nails did not speak English and my gf kept telling her she did not like her nails the lady did not care and at the end said “u never told me anything” horrible experience."

"Changing my 5 star review because this is what I asked for versus what I got — I arrived at for a scheduled pedicure at 9:50 which took about 2 hours. It was wonderful. The gentleman who did my pedicure was very good, however, side note, a week before he did an acrylic filled (hands) for me. I had gotten my nails done red by the new owner, but 3 or 4 nails popped off a day later. So the gentleman did the fill, but he made the ones he replaced so large that I was unable to type. Also the shape did not match the other nails... So I had to come back in a 3rd time. Very frustrating, but again he was very good at pedicures. Also, not to be rude, but he had very sweaty hands. While I was getting my fill for the red nails, his hands were perspiring all over my hands. Thank goodness they tell you to wash your hands when you’re done. And this is not to shame him. It’s a sanitation issue/it’s very uncomfortable but gloves would alleviate that. After that, I was put in the chair for a manicure…which took over 3 hours… Before I shared the rest of the experience, does the photo on the right look like it should take three hours, because that’s how long I was in the chair. I showed a photo of what I wanted to the new owner and she took a picture of it for reference. I had on old grown out acrylic nails, which she saw. I thought she would remove the old ones and replace with new ones. Maybe I had to ask for that, so I did. She removed them, and put new ones on. I told her that I wanted coffin shape and she told me it would be an extra charge which I agreed to. As you can see in the photo on the right, they were more rectangular shape. I even pulled up a photo on Google to show her. Going back-and-forth with her to make them more coffin shape, I just settled on the shape because I had to leave soon. She painted my nails two or three different shades of pink, because the paint was coming out more sheer, and very splotchy, which, I had not experienced before. She would put it under the UV light, but the paint job was still splotchy, and that you could see through the nail and you could see the streak marks of the paint. She kept putting my fingers under the UV light, I’m not exaggerating, maybe 7 to 10 times per hand, because she would paint one nail, and then put it under. (I’m aware of the negative effects of UV light and understand that when you get your nails done, it comes with some risk, but it’s usually only under the light one or two times, so this was concerning). And as you can see in the photo, the paint job was not up to par, but I didn’t wanna keep putting my hand under the UV light, also I had already been there 3 hours, Which was long enough for them to offer me water, and food. While I was appreciative, I just wanted to get out of there because it should not have taken that long with the results that I got. The total came to $180. $42 for the pedicure, and I guess they charge for paint which they didn’t say that. They just show you the book and it gives you $42. But they charged me 60 or 65. Then my manicure came to $80. They normally cost 50 or 55 but also charge extra for the shape, even though it was not the shape that I paid for. Plus I left a $30 tip. Why? I’m still asking myself that. Honestly, I should’ve fought harder to have the price come down because this experience was not worth $175, but because I was so tired and hungry from sitting in the chair for almost 5 hours, plus I was in a rush to get out of there because they held me so long and I needed to be somewhere at 3 PM and it was 2:49 PM when I left, plus I kept telling her and showing her what I wanted, and I felt ignored."

"My Fav is Chai. He is great! Soft presence and gentle techniques. He doesn’t talk a lot but is conversational if you will. About to book my next appointment right now. I can’t leave out how peaceful the atmosphere is at this location."

"This place was amazing a few months ago with Bebe being the owner. I've had my nails done there twice since she sold it and each times I could tell the new employees have no expirence in the industry. One lady was very nice but had half of my nails crooked and had to have someone else come shape them who also had them crooked. I literally had to ask for the nail file to fix it myself."

"Horrible experience. If you think this is profesional, shame on you, you should not been on bussiness, last picture is what I was expecting, I paid $65 for nothing than garbage."