Tricoci Salon & Spa 1749 South Randall Road, Geneva, IL 60134

"Claudia is the best color specialist ever! She always goes above and beyond to make my hair look great! She is kind and thoughtful making the experience always enjoyable!"

"Terrible customer service. I went in for a cut and color. I called a few days later and asked if I could come back and see Curtis about the cut,(who was very good, i just wanted a minor adjustment with the cut). First off when you call it is a centralized number, then they put you on hold and they talk with the Geneva location. I have called 3 times and have not received a call back. Very unprofessional, once you pay and leave they don't care about your concerns!!! The 1 star is for customer service."

"Sandra ruined my daughters Birthday. If I could give zero stars I would. My daughter wanted to get her hair cut a new style with her 21st birthday coming up. She had long, beautiful thick hair and wanted a shoulder length or slightly longer lob. She left the salon literally in tears, as her hair was a chin length bob, and it’s not even in the back.I can’t get her to stop crying. Whatever you do, do NOT have SANDRA cut you hair. I don’t know if she realizes wet hair gets shorter when it dries or what. Maybe she just didn’t care. I believe you should always leave a salon feeling beautiful and she left feeling terrible."

"My daughter wanted to get balayage in red brown but the final result was too red ,so she called Mario Tricoci and they scheduled for a color fix. We are here for a color fox right now and Emily(the colorist) is really amazing she didn't show any attitude , she asked my daughter what results she was looking for and started working on it right away happily. I would to more that 5 stars to Emily at Geneva branch."

"I see Ari for my hair color and she’s amazing! She’s super sweet and always does a great job. The only thing I don’t like about the salon is that you have to blow dry your own hair unless you want to pay extra. As far as the spa side.. I don’t recommend. I had a full body massage recently- the massage therapist had long nails and kept scratching me. I was left with scratches all over my body afterwards. Definitely not worth the money."