Lembke & Sons True Value Hardware

"Family owned business very knowledgeable staff."

"Everyone has a bad day, I guess. Including the sole employee I saw in the store about 11am this weekday. I wanted to know about masonry drill bits. I made it clear that I didn't know much about them. She took me to where the drill bits were and left me "to my own devices," if you will. I asked her about self-tapping screws and she started looking through other drill bits on display there. "Excuse me, but I was asking about self-tapping screws. Why are you looking at drill bits here?" "Oh," she said abruptly, and took me to the aisle with screws. "Well, here's the screws," she said helpfully, and threw up her hands and slapped them on her thighs, as if to say, "What more do you expect from me?" Wow! I was aghast. Mind you, I was the only customer in the store. But I don't think this woman cared that she'd just lost a potential repeat customer. This is a nice enough store and seems well-stocked, but this brief encounter left me leery of returning to the place. I would call this "Service with a sigh" if there'd been any service involved."

"This is a great hardware store! Everyone that works there is very knowledgeable and nice. They have a lot of workers available to help."

"Been here several times to have keys made. There is always parking. Staff is friendly, helpful, and fast."

"Stopped here while on a hunt for some personal care items a friend needed post surgery...the young lady helped me out & I am grateful! Nice family owned neighborhood store, pleasant staff & very nice owner. Thank you all for the help!"