Party City

"Their service is typically good but we ordered balloons for a birthday and less than 24 hours later, most of the latex balloons were deflating. For what you pay, I feel like the helium should lastinger than that. Pictures included."

"This is best place to find all party stuff in one shop stop and the best service is ballon air filling. I was stranded and needed ballon service and found last minute rescue. Thank you team!"

"This was my first time shopping at this party city. I usually go to north Dallas. But this particular night I went to this one. The staff were very helpful with everything I needed to my grandbaby class BOO Balls. I will be going back for Christmas."

"I came to buy some themed party gear for my daughter’s 21st birthday. They do have a nice selection of items for various milestone birthday’s, small, but nice. The store is laid out pretty well, however, the pricing on a couple of the items we purchased were incorrect as we checked out, so I had to go back down the aisle to get screen shots of the items/price in order to get refunded the difference. It was inconvenient because we were short on time. The cashier was also less than enthusiastic; she never welcomed us, didn’t thank us, didn’t smile, and spoke like it was painful for her to have to deal with us. Overall folks, this is a great place to get what you need at a reasonable price, however, just make sure the marked price matches the price at checkout. One of our items was $4.00 higher once we were at checkout. Being overcharged can really add up here, especially if you have several items marked incorrectly. The cashier aside, I’d definitely shop here again."

"Curbside pickup BEWARE!!! Where do I begin? Let's start with the positives about this location. The store is clean and organized, something that you don't always see at Party City. None of the workers had on mask, there is no mask requirement for this location. There were two registers open during my visit. As for my personal experience, it was horrible. I have years of customer service experience and I understand the value of a customer and their dollar. I sat in the curbside pickup for over 45 minutes to pickup a costume the night before. No one came out for curbside pickup. There are two numbers notated to call. There are different directions on how to contact the store about your pickup on the store window (see pictures posted). The window says dial 0 but the 214 number says dial 3. After a call for my order while parked I waited another 10 or so minutes. With concern, I had made my way into the store. I had counted 6 employees: 2 on the register 1 blowing up balloons and 3 on the aisles stocking. I waited another 15 mins for someone to take time to help me and go get my order. Once I received my order that was not bagged, I looked to check if all the parts were there, they weren't so I went back into the store. Told the clerk at the register that I was missing a mask to my costume ordered. Waited again, while I waited the 2 on the register and the 1 ballooning called for James on the walkie talkie asking for assistantance for a customer. While I waited, I stood on the side of the counter and watched James stocking and fumble about on the aisle with his merchandise with no cares in the world, no urgency to help a customer in need. Another 15-18 minutes still no help. The lady blowing balloons takes notice helps one of the clerks at the register do a price check for a customer checking out. I was still just standing there watching merchandise being stocked by 3 other individuals including James. FINALLY the balloon lady ask what my costume id# was then disappeared. She came back with a mask that looked damaged on the side, said sorry and walked away. I was hurt, disappointed, and disgusted by how I had been treated as a long time customer. I didn't argue about the damaged mask(see picture posted). I was depleted and needed to get out!"