L W Mountain Hardwood Floor 620 Dundee Avenue, East Dundee, IL 60118

"Bought Engineered hard wood that separated due to bad lot. LW Mountain came to house, inspected, then paid for tear out and complete installation of replacement hardwood floor at no cost to me. Looks great and no problems after two years."

"Have the product in my home through Empire Today. There is an issue with it cracking. Empire sold it as lifetime warranty, not even 3 years old. This company denying claim. I will see them in small claims court. Would never recommend either company."

"I'm a flooring retailer/contractor. Shout out to David Baebler and the rest of the team from LW Mountain. He has gone above and beyond to help us on a few occasions so that we could keep our commitments to our customers. Great products, great prices and overall great folks to work with."

"Mike Roger’s is a great rep. He is responsive and very helpful. I’ve been using there products for 12 years and I have had only one problem with there products. Mike had the product replaced the next day and all went well. I’ve also had material go bad due to bad installation and LW still replaced the material even though it wasn’t there fault. They know how to take care of there clients!!!"

"Their warranty means nothing, and they will never honor it, over priced for products made and manufactured in China. Dealers be aware, your installers will have a really hard time installing their product, and you will have serious issues with your customers when they decline the warranty."