Costco Tire Center

"We took our car in tonight to get new tires put on. We had an appointment and had to wait in line to check in for a bit, but the gentleman at the desk apologized for the wait and helped us as soon as he found out we had an appointment. We advised them that the car currently had a donut on it and the tire was in the trunk and was full of fix-a-flat. They were super understanding and didn’t even show a bit of attitude due to cleaning out fix-a-flat being such a hassle. The technicians were also kind enough to put the spare back where it goes underneath the car which we were not expecting them to do at all, but greatly appreciate the extra effort from them. We shopped while we were waiting for the tires to get replaced and they were kind enough to call me and ask if I wanted the white tire lettering to face in or out on the car. The previous place we got tires at didn’t even ask so it was nice to have the option this time!! We had a 5:00 appointment and they were very busy so we did end up being the last people in the store. However, the service manager (I think that’s who he was) came out and provided us with a small list of things about the car and recommended an alignment. These things we were aware of, but your average car owner may not be, so it was very refreshing to get that input. He then said we could bring the car back in and they’d torque everything down for us again. Overall, our experience at this Tire Center was one of the best ones we’ve ever had. My husband and I are both very grateful to be Costco members and will only buy our tires from Costco going forward."

"Had a huge screw in my tire and I called them to see if they could get me in. The guy I spoke with told me if I could get there before 6pm they could have it done. I got there at 5:30 and told them I would have to wait seeing how it was my only car. I hung out and waited and 2 hours later they call me to tell me that he couldn’t do it. You knew what your work load was when I showed up, if you can’t do it then just say so, don’t make people sit and wait around when you say you can to then not be able to."

"I’ve waited through 3 different car tire purchases for our family vehicle’s before posting a review. I was hoping it would get better. It doesn’t. Each interaction is painful. Make an appointment for install and show up 25 minutes before appointment. I’m told 60-90 minutes. Ok fine. At 95 minutes I check in and I’m told 35-40 more minutes. Every…..single…..time. I love Costco but I’m done buying tires here."

"Awful service. Yes, the tires are good quality and cheap but the service is terrible. Ordered tires online and scheduled and appointment online. I arrive at my scheduled appointment time and was told that only 3 of 4 tires have been delivered. Made another appointment a week later for the last tire to be delivered. Showed up for my appointment and it took 2 and a half hours for them to install. Overall terrible experience."

"This full service tire center is part of Costco Warehouse Center, selling Goodrich and Michelin branded tires for all popular cars, trucks and other vehicles. At any given time at least one brand has promotional discount of around $70 if you buy four. The purchase price includes mounting, balancing, nitrogen filling, warrantee, repairs and rotation for the life of your tires. Even if you didn't purchase tires here, you can get it serviced at this location. Great service personnel. They encourage buyers to come back for torque and pressure retest. Additionally, they sell batteries for automotive and marine applications."