J Ferg Pros

"I cannot praise J Ferg enough! Austin was very accommodating and kind throughout the project. He made himself available to answer my queries at all times and ensured that everything was handled. I am thrilled with how my roof and fascia turned out - the team did a fantastic job!"

"After the recent hail storm, I've just had my roof replaced and I'm very happy with the customer service and quality of the work. I’ve never had to replace a roof and was skeptical of the cost, how my insurance company would be to deal with, and finally how to work with a contractor. The salesperson/project manager Sam Seaver was polite, respectful, not pushy, and after talking for a few minutes I felt comfortable with the “free roof inspection”. Sam was professional and thorough, and answered all my questions about the damage, types of shingles, lifespan, what would be replaced and supplied, how they worked with insurance companies and homeowners, etc. He provided a detailed inspection report with pictures of damages and notes. I called my insurance company and scheduled an appraisal to be done in a week. The appraiser came out and did his thing and we talked about the damage to my roof and vents, my deductible, what I should expect from a roofing contractor, and how the payments would work. Everything tracked with what Sam had told me, and the insurance appraisal amount for a new roof at replacement value tracked with the average per square footage estimates I found online. I scheduled a second meeting with Sam to go over options and pricing and was pleased that they were able to come in with a better quality roof (30 year vs 25 year) and their price quote also tracked with what the insurance appraiser told me. Again, Sam was knowledgeable and up front about the whole process. After signing the contract I was contacted by their scheduling person to set a date. Two weeks later and my new roof is done, and I’m very happy with the job they did. The materials were delivered the day before the install date and the installation crew showed up at 8am the next day and had it knocked out by 5pm. Sam stopped by during the day to see the progress and answered a few of my questions. The guys did a great job on all the details, corners, drip edge, new turbine vents, covers, etc. and it all looks very well done. They did a great job cleaning up too. I was home all day and checked on their progress a few times and they were all very friendly and responsive to my questions. It was a positive experience all around. If you are looking into a roof replacement I highly recommend talking to Sam Seaver at J Ferg Roofing."

"Working with JFERG was the worst interaction of my life. JFERG who was represented by Tycer Defoor. I contacted them after they left a door hanger. When they arrived, they assessed the damage, took pictures and called a subcontractor (Deco, Inc in Clovis NM) to come drain a parapet that was retaining water and in urgent need of draining. I was told the bill would be $600. Deco billed me for $950. Neither Deco or JFERG responded to my questions to the bill. After all of this, JFERG failed to give me a proposal, failed to answer emails or phone calls requesting status. Warning to those in need of repair to your roof: DO NOT USE JFERG (or DECO, INC), they are unprofessional, unresponsive, and are basically snake oil salesmen."

"Jferg roofing replaced my roof on my home and my workshops after the hail storm totaled them. The crews did a great job including cleanup. My project manager was Austin Hill. It was a pleasure working with you Austin, you did an outstanding job getting my work done. Thanks again to all the people at JFerg. Mike Harrison"

"Yesterday I was sitting in my living room when I heard someone with heavy footsteps running up to my front door. Then I saw a shadow outside the window for a few seconds and heard running back to the street. No knock, no doorbell ring. No attempt to talk to me, the homeowner. But when I opened the door to see who it was, they had already driven away and there was a letter attached to the door with painters tape. I included a picture of the letter to this review. What kind of business doesn't even attempt to make face to face contact? JFerg, you have resorted to cowardly, door dash solicitation. UPS and Fedex make more effort to contact me than your representative did and I will certainly not be doing any business with you. If you're going to lower yourself to door-to-door solicitation, at least have the confidence to look me eye-to-eye when I tell you to get off my property."