Ultra Care Lube Center

"Always quick service, seems to be the same team working there which helps keep customer confidence."

"Two cars left just as I pulled up and I was the only vehicle in the shop with two workers. My car was service was $90 for a full synthetic oil change. Little did I know, they didn’t check any fluids other than the oil change. The next day was a nasty snow day and I didn’t realize I didn’t have any windshield washer fluid left in the reservoir. Other oil change places that I have been to have checked my windshield washer fluid and told me I was low and filled it. They also didn’t check the air pressure on my tires. One week later the check tire pressure light came on and I had low pressure in 2 tires. My cabin filters were left unchecked. After I shared those two things with a friend of mine, he checked the cabin filter and it was very dirty. He changed the filter for me and now I can do it myself. There was no “ultra care” for $90 on my visit in January 2024."

"I had gone to this place a few times in the past. I was in need of an oil change and I couldn’t remember exactly how much it was until later on so I called and they told me that it would be $49.99 plus tax, of course. So the next morning I get up and I go there, they change the oil and come to the register and tell me that it’s $64 and some change. Speaking with the one who claimed to be the manager, who was very rude, saying things like maybe if you came here a year or two ago it was that price. I mean the audacity I had him contact his boss who did not talk to me at all. He hangs up to tell me that his boss is in agreement with the price that he stated to me. So I paid for it. I came home went through some papers found a receipt from my last oil change, and it was indeed $52. This was a bad experience for me. The waiting room was extremely hot no air running at all, rude staff..so from now on, I will take my business to Jiffy Lube or Pep Boys. Just disgraceful. Normally I would change it myself but I’m having issues with my left hand so I’m not able to at this point."

"This place is consistently not there at opening. They average at the minimum a half an hour late. Today I waited for an hour before giving up. I've also had a loose oil filter which resulted in oil all over the underside of my car and garage floor after getting a service there. I keep trying to give them another chance hoping they redeem themselves, but I've lost all hope. I'll be taking my business to a more PROFESSIONAL place."

"Avoid this place at all costs. Noticed an oil patch in my driveway thankfully, going here could’ve cost me an engine. They didn’t tighten the oil filter, I was down 2 quarts by the time I noticed. Stay away."