Streets of St. Charles Dental

"My husband and I have been going there for a while, we liked the Dentist and Izzy. I called to let the office know my husband would be approximately 10 mins late for his appt. Neither of us have ever been late, cancelled last minute, or no showed. Being a responsible client I called to let the office know. I was informed too many people were coming in late so if you are 5 mins late your appt will be cancelled and need to be rescheduled. Many hoops were jumped through on my husbands part to get to his appt on time. Unfortunately, this was not enough and he was going to be up to 10 minutes late. You can sit in the waiting room for 10 mins without communication from the office that they are running late, but if you are 5 mins late your appt is cancelled. Our time is just as valuable, so Keep that in mind when you are choosing this provider. We will be going else where."

"Had a root canal and crown taken care of along with some other work. Due to genetics, I metabolize pain killers quickly. Going to the dentist has always been rough and I usually have to fight through the pain. But the team here is phenomenal! Dr. Mertz and Kendall are a great team - they managed to get the job done and were constantly checking to make sure I was doing alright, even though it took multiple injections to numb me up. When I tried to tough through the pain, the doc told me straight up that was not necessary and not going to happen. I love they really look out for their patients. Good people who sincerely care. Shauna, the hygenist responsible for getting my choppers all shiny has an excellent sense of humor and Shauna is so personable. Loved the conversation and just how homely Streets of St. Charles is! Megan the manager and everyone at the desk is professional, kind and polite. They truly delight in the service and hospitality that comes with reception. Coming in is like coming home! From a bachelor, that means something! The people here really enjoy being personable and delight in seeing smiles as much as sharing smiles! One heck of a good firm!"

"Very friendly, thorough, and helpful. I was looking for a good dentist since moving out to St. Charles, and they took all my concerns and helped me get them fixed. I recommend this spot."

"Megan was the front desk receptionist and I was very nervous being honest about the last time that I went to the dentist which was a very very long time ago. She reassured me and just made me feel really comfortable and I felt no judgment. She also took the extra time to talk to me about payment options, and really just took the time to speak to me so I was less nervous. Shauna cleaned my teeth and did my x-rays and she is wonderful! So sweet and so funny made me feel right at home. Talk me through the whole procedure. Therefore I felt like I wasn’t nervous to ask a lot of questions. I’ve never felt this comfortable at a dentist office. I’m actually excited to go in next time and get my teeth cleaned! The prices are incredibly reasonable, and they were very upfront with me with everything! Overall, I feel like this is probably one of the best dentist office in the St. Louis area."