H-E-B Pharmacy
17460 Interstate 35 North, Schertz, TX 78154
Hours open
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
10:00 AM - 5:00 PM
Photos
Location & Phone number
17460 I-35 N, Schertz, TX 78154, United States
About the Business
H-E-B Pharmacy is a trusted health and wellness destination located at 17460 Interstate 35 North in Schertz, Texas. As a full-service pharmacy within the H-E-B store, we offer a wide range of prescription medications, over-the-counter remedies, and health products to meet your healthcare needs. Our friendly and knowledgeable staff is dedicated to providing personalized care and expert advice to help you and your family stay healthy. Visit us today for all your pharmacy needs at H-E-B Pharmacy in Schertz.
Reviews
"The drive thru is out of control. The slowest of any drive thru anywhere. Workers are like sloths. They could care less about customers wait time and extremely unfriendly."
"I had someone steal my pain pills. They got them from the Drive thru... Now I show my id to make sure this doesn't happen again."
"They were out of stock on prescription eyedrops, I asked the lady if she could check which H‑E‑B had them in stock. The lady barely glanced at the computer and she told me they were out of stock in every single H‑E‑B in Texas. When I left, she said “SooRrry , Byyyeee!!!” in a whiny laughing voice. I was in so much pain and I wanted to cry. I made the right decision switching to Walgreens, They are super nice!!! Yes they did have the eye drops in stock! And even if they didn’t, I still would have picked them over H‑E‑B pharmacy. It’s really messed up to mock someone’s pain and not be considerate. A simple “ I’m sorry for the inconvenience, you might need to try different store, here are some suggestions” or “ I apologize I do not have them in stock, but let me see when we get the next shipment of items”. Would have been acceptable. Staff needs training."
"They NEVER answer the phone, EVER. Why have a phone number then?? Love HEB but their pharmacy sucks. May have to look elsewhere for my meds."
"Worst customer service ever!!!! They do NOT answer the phone. It rings forever. I had to call the main store line and ask for a manager to help me contact the pharmacy. Horrible just horrible!!!! Update: none. Tried calling again. Worst customer service EVER in this pharmacy. My doctors office called to handle a prescription they called in. They put them on hold. Never got back to them on the phone. I called tried to work with them to regarding the prescription. They mentioned they called it into my doctor. They never did. That was a lie! this place is pitiful."
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