Walgreens Pharmacy
541 Trophy Lake Drive, Trophy Club, TX 76262
Hours open
Monday:
2:00 PM - 10:00 PM
Tuesday:
2:00 PM - 10:00 PM
Wednesday:
2:00 PM - 10:00 PM
Thursday:
2:00 PM - 10:00 PM
Friday:
2:00 PM - 10:00 PM
Saturday:
2:00 PM - 6:00 PM
Sunday:
2:00 PM - 6:00 PM
Photos
Location & Phone number
About the Business
Walgreens Pharmacy is a trusted health institution located at 541 Trophy Lake Drive in Trophy Club, Texas. As a well-known pharmacy and store, Walgreens offers a wide range of prescription medications, over-the-counter drugs, health and wellness products, and everyday essentials. With a team of knowledgeable pharmacists and staff members, Walgreens provides top-notch customer service and personalized care to meet the needs of each individual. Whether you're looking to fill a prescription, stock up on vitamins, or simply grab some snacks, Walgreens Pharmacy is your one-stop shop for all your health and wellness needs.
Reviews
"The staff here are genuine and strive to do their best, there is little they can do when they are swamped with customers and forced to deal with difficult customers in line about why their insurance won't pay for this or that, so if you find it to be a long wait don't blame the staff they are hard workers with our best interest in mind!"
"I’ve had good experiences with the staff on this team. I’ve had to call periodically to check that my medication is in stock, and they always answer promptly and are really helpful with providing me with information I need. I tend to go through the drive thru in the evenings and the lines usually aren’t too bad! I often just pull up and am at the window right away. The same day medication delivery service is also well organized, and staff were really helpful about providing me with a clear window of time of when I should expect my medications to be delivered."
"This is the second time I have been to this pharmacy and both times my prescription has been wrong. 20 minutes to wait to fix there mistake. Don't go here!"
"Drive thru had a line of 6 cars so I went inside to pick up a prescription. The pharmacy tech was trying to look up my insurance through the system and was having issues making it go through, and the pharmacist yelled at her to hurry up and help the next customer. They asked me to wait while they helped the rest of the customers. After they finished helping the other customers, she said they had figured it out. I asked what was wrong before, and they said I would have to call the insurance to see what was wrong. I was surprised because earlier she said that they would call the insurance. I said, "oh I thought you were going to call the insurance." The pharmacist then proceeded to yell at me and tell me that it's not their problem. I get understaffing, but that's no excuse for poor customer service. Under no circumstances should a pharmacist be yelling at a customer for asking why a prescription is a certain price. Not going back after that experience."
"Severaly understaffed on July 19 I waited 27 minutes on the phone to talk to pharmacy and they hung up on me, drive through had 4 cars and inside had 3 people waiting on the line. Walgreens can easily staff places from other branches, step it up! I have a screenshot of my hold time but some odd reason I can't attach it to the review. Definitely lost a customer"
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