PediaPlex

"Thank you Pediaplex Alliance team for creating an amazing learning environment for our boys to grow and further develop. You have made this journey a great experience these last 5 years! Our boys (5 & 7 yrs old) have accomplished so much while attending ABA, Speech and Occupational therapy. We are eternally grateful for your genuine level of care and attention you provide daily to help our boys. Sonia, you truly have an amazing team! Kyle-BCBA and RBTs, ‘Thank You’ so very much for truly caring about our boys and their success. You have become part of our extended family, and love you all! Highly recommend!"

"Edit: if the responses in bad reviews don’t explain why parents are frustrated, then I don’t know what will. The fastest they choose to respond is when it’s a bad review. The gaslighting reaction and “addressing misconceptions” is completely unprofessional and shows lack of accountability. I’m never one quick to give a one star to a location I once loved but maybe if Sonia would personally take the time to communicate in person than over a google review she wouldn’t leave a foul taste. It’s honestly sad that I am here to give this review but it’s to provide a fair warning before choosing this location. I will start by saying my child LOVED his ST and Ms Alyssa was incredible however she told us she was parting ways with this location so we decided to stop ST for my child. We agreed on a last day of speech and on what was supposed to be our sons last Appt is when Ms Alyssa called out the morning of to cancel it. Since she didn’t show up, neither did we. Now this review is not directed to Ms Alyssa… it is directed at her office staff. The office staff has the audacity to charge us no show FOR HER CANCELLATION. Then we just check our account and they have charged us AGAIN for a no show when we agreed we were done with ST. No one answers the phone so there is not a way to dispute it. That is $150 they have robbed from us. I don’t know why Ms Alyssa parted ways but it’s not hard to figure out. If you’re looking speech therapy, pick somewhere else… I used to rave about this location but never again. It’s so sad that it came down to this review. Do better."

"Place is a complete sham, anybody who is looking to really help their children I would definitely not recommend PediaPlex first thing they try to sell you on is that the daughter of the owner was autistic herself second of all OT. Therapy is horrible. My child did not do ABA here, but I would definitely not recommend it. I would see all the children just laying flat in the hallway, every single day, and all the therapist faces all had the look like no one had a clue what to do. definitely would not recommend just a honest parents review."

"We were at Pediaplex for about 2 years and had a generally good experience. We had Speech/OT/ABA. The staff rotated in an out fairly often as is the case in most therapy locations, but until the last 7 months or so they were always able to accommodate my child’s needs. Speech was always great. We had a total of 3-4 speech therapists over the years. Kelsey was amazing. Unfortunately we had to go without OT therapy for 7 months due to staffing. At that time we decided it was time to leave in order to have a continuation of care for my son where he could have a full series of therapies. Our relationship with ABA was complicated but I know their therapist worked hard to help as much as they could. I would say the ABA was comparable to other centers we had been to but still too little parent training. I was blown away by the owner, she is very passionate, kind and closely involved in the kids cases."

"PediaPlex is an amazing place to work for! Working as a behavioral therapist with these wonderful children is such a rewarding experience, seeing them constantly grow and improve their functional skills. The team I work with is an incredibly uplifting work family that reminds each of us the importance of our roles, and our weekly team meetings helps everyone stay on same page and continually communicate on how we can improve our clients' learning experiences. Couldn't ask for a better job to come to every day!"