Popeyes Louisiana Kitchen

"Asked if they had a special. He said yes, 10 pieces for 10.99. They were sll dark meat. He didn't tell me that. Then, the biscuits were missed and i had to go back. When i went online and signed up for a popeyes ap, the ap said, if u spend so much, free wings. It was not clear that u had to order online, so i was denied. You can barely hear thru the drive thru speaker. Its awful. Dinah"

"Worst customer service ever., Got an attitude when they messed my order up., Your better off going to the one in Addison.. Don’t waste your time here."

"How are you mad because I asked for fresh food? & If you and a co workers are gonna trash talk me at least say it in English so I can understand. It’s a dead give away when you’re looking at me and nodding your head and giggling. && Because I ordered fresh food you decided to only give me enough fries for 1 person knowing I ordered 2. I don’t like bullies so I won’t be back."

"This place is terrible, please do not eat here. They will try to get you sick. Last night my partner and I ordered my food from the "Popeyes App" and when the driver showed up, he turned out to be from Doordash. When the guy dropped off the food, the first thing I noticed was that he didn't get my drink (I ordered a combo with a sweet tea, never got it even though it's on the receipt). That may or may not have been Popeyes' fault as there should have been a drink there waiting for him to pick up. I ignored it and said you know what I'll let it go then I noticed that the chicken sandwich I ordered was distorted, old and bitten/torn into! (see photos) I immediately felt nauseous because during these times we are in with COVID-19, you have people sneezing and coughing on food on purpose, etc. so I didn't feel comfortable eating it. My partner's food also looked very old and dried up. At this point neither of us wanted to eat and our money had gone to waste. I looked on the receipt and saw that this was the Popeyes the order came from. When I called, a woman picked up and after 2 times of explaining what happened, she "couldn't find" my order, even though I gave her the order/receipt number. I was very patient, but after much frustration I asked to speak to the manager because she was not helpful. She said she was the manager and proceeded to yell over me and that this is not a Popeye issue, it's a Doordash issue because they seal their packaging bags (NOTE- this bag was NOT sealed). Keep in mind that I never ordered from Doordash, I ordered from the Popeyes app... which didn't even have an order/confirmation number. If I had called Doordash... there would have been no point. This was NOT a doordash issue, as you can see from the photos, the chicken in this sandwich looks like it was torn way before it even got to Doordash - it looks very old and dried up. I don't know if a worker picked at it, dropped it, who knows! I do not want to get sick. I ended up calling Corporate - who said they will help and have someone reach out. Please don't eat here!!!"