Chipotle Mexican Grill

"Will not be coming back. Front cashier woman blonde hair, white girl had one mean attitude and damn near threw my food across the counter. Talked so quick and irritated like i couldnt even understand her. Will NOT be returning to this location. If you want you or your food to be treated with respect, this is not the location. Go somewhere else."

"Perfect, one of the employees were very nice, they even told me my IP address after I forgot it!!! They even asked for my credit card information and then started to buy me gifts!! So nice of them, will be coming back! PS I was trying to relive my self in the sink and it clogged."

"I ordered a chicken bowl on 11/08. They made my order wrong. I called back up there to discuss with the General Manager named Mark Niemiec. He said they would replace the bowl the next time I came in. I went up there today 11/29, wanted the credit because I was in the area. He said they only honor credits the same week. He neglected to tell me that when I talked to him. The other team members had an attitude and refused to honor the credit. Ridiculous."

"If I could give this chipotle zero stars I would. I just moved here and have been to this chipotle twice and both times they have messed my order up. Last night I placed a order online. I get there and I ask the employee about my order since it wasn’t on the to go stand. Keep in my I got there about 5 minutes after my pick up time. I had to wait for the two customers to complete there order before I could receive mine. They said they were out of the green salsa I ordered which was fine. I get home and noticed there was no cheese, no tomato salsa, and no roasted corn salsa, all of which I asked extra for. On top of that my bowl was very sloppy with barley any guac and sour cream. Which is disappointing considering the guac is over 2 dollars! This was unacceptable especially since chipotle is expensive and my bowl was 18 dollars! I drive the 10 minutes back to the store just wanting a refund. I was denied because he said I brought it back after an hour. My promised pick up time was 7:40pm and i got back to the store at 8:20Pm so I was confused. After having to explain why it took me 40 minutes to get back to the store even after explaining i live 10 minutes away and i got my food after my promised pick up time, I was still denied a refund and wasn’t even offered to add what was missing to my bowl. He said the best he could do was give me the corporate number. I left my food and left which I should have taken considered I paid for it but I was so upset. As soon as I got in the car I called the number. I was offered a buy one get one rewards which is dumb because I would have to spend money to get a free meal which wouldn’t even be free considering I lost my meal and money for dinner tonight. After bringing this all up I was finally offered a refund which I was never told I had to fill out information from an email they send you. I will get my refund back 3-5 business days Also, I had redeemed my chipotle points for a free side of guac and they said they couldn’t give me my points back! Complete waste of time and extremely unprofessional. I don’t want to blame the staff as they were all young but I do believe this place needs some major changes to management and training. Update: after not receiving my refund after 8 days, I reply to the email that said my refund was being processed and they said that I should contact my bank LOL cause my bank is the problem. I then proceeded to call customer support and after having to explain my situation to two people, the supervisor told me that the there was an error and the agent “accidentally” voided my refund. Now I have to wait another 3-5 business days. Moral of the story do not eat here and their customer service is garbage."

"asked for double protein, and was given just a few pieces of steak. worker was unpleasant, rolled her eyes and huffed at me when i asked for double protein… weeeiiirrrddd"