Ruth's Chris Steak House

"We have been long time customers of Ruth's Chris and have to say this will be the end of our long-term relationship! Ruth's Chris has been our "go to" for many years and has gone "down hill" the last few years! Paying $100+ per person for fine dining is a lot of money, especially these days! After the last ten days of snowstorms and freezing temperatures, we decided to treat ourselves to a nice dinner. It was anything but nice! First, our drinks took a long time which we understood that it was Friday night! Second, we ordered calamari which came out cold! We advised the server and she brought out a new one that was hot, but lost its luster! The manager did come by and apologize and said being busy was no excuse for cold food! Third, our steaks came out and mine was undercooked and his was overcooked. The server agreed and immediately apologized and took them away. The steaks we ordered were served with shrimp, which we kept while news steaks were cooking, but the shrimp was cold! The asparagus was cold and so was the baked potato! When I say cold, they were COLD, not even warm! The manager didn't come over until we told our server that we were just going to leave and didn't need any more food, we just wanted to leave. The re-cooked steaks came out with no shrimp, just the steak and at this point, we had already nibbled on the cold sides! We were so hungry and even left hungry! They wrapped the re-cooked steaks for us to take home and presented a check for $58 which I believe was a charge for the sides. The server asked if the manager ever came by and we said no. She was shocked and apologized. As we were getting up from the table, the manager appeared and said he doesn't know what to say! It was all very weird and uncomfortable! The whole meal should have been comped and we still spent $100 for one drink in the bar and at the table along with the sides and tip. The only positive thing about our experience was the salads, which is served cold! Unfortunately, we will no longer be returning to Ruth's Chris after probably dining at least 100 times within the last 15 years! Ruth's Chris is NOW comparable to "Outback Steakhouse!" One more thing, we loved the old decor and lighting, but they remodeled and it's not the same! The the old lighting decor, was very unique! Don't waste your time and money dining here! Travel a little further and dine at "Capital Grille" or "Perry's!""

"Celebrated birthday at Ruth. We liked the experience overall. Filet steak is good and the appetizer- veal osso buco ravioli is recommended. I like mash potato side over creamy spinach side. Creamy spinach taste just creamy. The food there is kind of buttery so salad helps refresh the taste. Lobster bisque starter is too strong and heavy to me"

"Huge fan of Ruth’s Chris it’s really the only steakhouse I order a filet from and would not want another cut. It’s perfect. However, one thing I did notice…..the plates do not come out as hot and as sizzling as they used to. I wonder why? Instead, with my filet and lobster the butter in the ceramic was extremely hot which was a great compromise!"

"The food was fantastic! We got the the 6 oz petite filet with lobster tail, side for mashed potatoes, creamed spinach, and mushrooms. It came with a Cesar salad and small cheese cake for dessert. The front hostess took some time to get us seated. Our server was super knowledgeable of the menu and explained everything since it was our first time. The restaurant decor is a little dated but in good condition. The steak comes on a 500 degree plate with melted butter is out of this world. I was impressed with the taste and will definitely be back. I highly recommend it for special occasions!"