Walgreens

"They had my script for 4 days I called to pu today and told it was a world wide back order not in stock. its a controlled substance pain med. had no idea when would get it in. Said call my doctor to send in a new script my doctor changing it to a different dose and doctor would have to send a new script for that dosage. They did not bother to call or let me know that so now I'm out of pain pills that I have to have. Sitting waiting all day. My last script emailed ready for pu got there said working on it so said so short staffed I got back home then emailed said was ready. So had make a trip back. And give you partials and dont tell you that so you have to make a trip back. Very bad service they could have let Me know when they got the script before I had go thru all this and waiting no email nothing"

"Dont bother calling. Their robo voice goes on and on instead of connecting you. I do not need 10 minutes of useless information, i need to talk to some one."

"I am always super happy with the service I receive when I go to the pharmacy. Robert is awesome and so is the rest of his staff. I also have nothing bad to say about the store associates, I’ve always received good service from them also."

"I've been with Walgreens for over 30 years, but ever since I moved and have been using the one in Ottawa, I've had nothing but problems with the pharmacy. They're always running out of my medication and can never say when its coming in. Once I was told they ran out 3 weeks prior and still had no idea when it would be in. They cancelled one of my prescriptions in error. This month, AGAIN, I was told my refill was delayed. I was told they should have it Monday. Monday came and they didn't have it. Then they said maybe Wednesday but couldn't say for sure. THIS IS NOT HOW PRESCRIPTIONS WORK, WALGREENS!!! I'M SUPPOSED TO BE TAKING IT EVERYDAY AND YOU ARE MAKING IT IMPOSSIBLE! Today I transferred all of my prescriptions to Walmart. Goodbye, Walgreens."

"Everyone is right! That older dark short haired lady at the drive through is rude. She was rude to my daughter and I. She told us that my daughters prescription was out and they wouldn’t have it till Monday and it was rude the way she talked to us. This was a Friday. I called the next day and pretended to be my daughter. The lady said no that they don’t have it until Monday. So I decided to call again and a different person answered the phone and I told them I was her mother looking for her medication since my daughter was at work. This person said yes that they have it. I caught that Lady in a lie. I called back and told them to forget my order. I am going somewhere else. I will never do pharmacy business with them again. The store part is fine. Pharmacy no. They need a new staff of people there. Everyone is right. There is a lot of rude people there. Perhaps that store doesn’t pay their people much? They get what they pay for. Rude, Lazy , nasty , help. Save yourself from frustration, go somewhere else"