Quality Auto Parts 3659 North Kedzie Avenue, Chicago, IL 60618

"They didn’t answer any email or phone call after a month and a half they still hadn’t contacted me or sent any information about the transmission I had purchased. They are a scam!!"

"Bought a transmission for my car and put it in, had grinding noise from start, dealer said bad bearing in transmission, they wouldn't replace or give my money back. Don't by from here they are rip off artists."

"I had a bad experience with this company. The first part was faulty. The second was broken due to packed. The refund was only partially because they “restock” the return part. Restocking to the garbage because the part was damaged! He recommending you avoid this company!!"

"I was quoted a price but was charged $120.00 extra service fee. I was promised part in 5-7 days, the tracking number provided showed part being shipped to several depots throughout the US, then showed being held due to no commercial invoice and now today the part is being returned to shipper. I did not feel comfortable dealing with this company but was assured the part would arrive as promised. I used Paypal for payment as I still thought they were fraudulent and have filed a dispute with Paypal. This company is a bunch of inconsiderate scammers. Updating as promised, I was issued a full refund for parts today and the salesman explained the shipping company was at least partially responsible for the mistakes made. So, I don't have my parts but I am satisfied that a full refund was issued promptly and this action by the seller has restored at least some of my trust."

"My husband contacted them to order a part for a vintage truck we own. He was advised that they had what he was looking for and would ship it. They charged our credit card immediately. Three weeks later and no part. A week after my husband ordered it, they advised they were incorrect and did not have one. They then called a couple days ago to tell us they had the part, but he had found it elsewhere. Supposedly they were crediting our charge card, but I haven't seen a credit yet. I disputed the charges today. I can't understand how you don't know what you have. It is ridiculous that they even charge the card prior to putting their hands on the part and then don't promptly issue a credit. This is one of the very few times we have done business with someone online and was disappointed --- I guess We've been lucky. Sorry that we didn't read the reviews prior to ordering. The bad reviews sure outnumber the good. In any case, if you are thinking of ordering from them do yourself a favor and don't. My husband found what he wanted at East West Auto Parts in Tulsa, OK, and he was treated right. Their reviews seem pretty good. Just thought I would share that as an option."