KFC 1404 West Deyoung Street, Marion, IL 62959

"Best part was the service. Other than that it was ok. Kind people and it was clean. Coleslaw was still good. Everything else was just average."

"Staff was fast and helpful. Dining area bright, uncrowded, and exceptionally clean! Another pleasant surprise, no heavy smell of chicken cooking. The air was fresh. Very nice. I would definitely come again"

"I asked for a two piece. The lady that took my order was amazing. Unfortunately I asked for two piece. Dark meat original. And I got two piece. Original with a breast and a leg so all I got was a leg. I don’t eat. white made I think it’s too dry so I paid a lot of money for very little chicken."

"I have not been to a KFC for at least 6 years. I ordered a 2 piece chicken dinner. The gal that brought it to the counter called out 2 piece dark meat dinner. I said " I ordered a two piece but did not know it was all dark meat". I requested a white piece. She said they always come with dark meat. I explained I hadn't ate at a KFC for that length of time. The RM then stuck her head around the corner and asked what was wrong and the gal that was at the counter mumbled something about me not wanting two pieces of dark meat. Rhonda, the RM, then came up front and I explained that I did not know that it came with two pieces of dark meat and that I guess the other girl assumed I knew. At this point the RM Rhonda, snickered in my face and said well yeah of course we would assume you know what you ordered. My question to her was how would somebody new coming to KFC know that you only serve dark meat when a person orders a meal? I did not receive a response. I think it would be common courtesy for the person taking the order to explain to somebody that you just get two pieces of dark meat or three or whatever the meal is you order, is that okay? But no we're supposed to just know. I guess it'll be another 6 plus years before I go back to another KFC. And as an added bonus as I was leaving Rhonda and her crew were all laughing and talking about me. It's easy to understand why customers could become what is dubbed a Karen when dealing with ignorant customer service personnel"