Dunkin' 1080 East Oakton Street, Des Plaines, IL 60018

"Fresh baked goods, delicious coffee, roomy and clean dining area! Cashier was not welcoming but the rest of the staff was good. Good choice of baked goods!"

"This store was not really good went there today 01/06/24 still same atituted of old indian guy n not following say on 24hrs open n hes so rude n i spoke again guys dnt ever come on this location nasty stuff for real sorry to owner but to be real thy not change atitude of her stuff so lazy n rudeee. U should shut down mr owner if like this or u like the main dunkin see n complain to the corporate n sent from thm there stuff for check all.if ur stuff following the dunkin handbook"

"Rude stuff at today 12/23/23 night by the window drive thru n front n ignore customer to assist n say 24 hrs open any time n lobby n drive thru so ridiculous indian n look at customer eyes like rude n more imprtant to him is eat n cellphone instead of work during the time of his in not an hour sitting eat n phone no more come location this n i no.suggest for any close people"

"Worst branch of dunkin’s I’ve ever been to. Ruined my morning after serving a coffee with rotten milk. Also the donuts were stale and were clearly at least a day old. The older Indian gentleman in the window kept rushing me for a useless timer even though there was nobody behind me."

"I went inside this Dunkin Donuts to place an order at 20:20 on Friday, Systems 9th. I ordered the $2 medium iced coffee (promotion on a poster) with one donut. The gentleman (Older Indian gentleman) behind the counter got the items. I had a $20 bill pulled out for payment. He looked at the bill and said the total was $5.00.(even) I looked at him and looked over his shoulder to see the price of the donut which was $1.89 plus tax. A $2 iced coffee plus $1.89 plus the Illinois sales tax of 6.25% plus 1% for food equals .28 cents which equals $4.17. I was going to question him on why he was charging me $5 but wanted to see what his end game was. He walked over to the register on the far left hand side. I peeked over to see that he just pressed a bunch of buttons to make it beep a couple of times and opened the register to give me $15 in change with no receipt. I took the cash and decided not to argue over this because people like this need to be called out for ripping people off. I will also file a complaint with the corporate office. Either this guy skimmed the owner by not ringing up my order or he is the owner who is pocketing cash transactions to possibly not report them for tax purposes. Either way, he ripped me off and who knows how many people he ripped off besides me. Also, the donut was hard as a rock but the iced coffee was pretty good."