Advance Auto Parts 740 South Rand Road, Lake Zurich, IL 60047

"Have gone there often. This store is great, employees know what they are doing. Won’t go anywhere else!!!"

"Worst customer service. I went in looking for replacement bulbs for headlights and wiper blades. I explained that a well-known brand of wiper blades didn't work on my car last time, after multiple attempts and people trying. But a different employee/location recommended a certain brand which did work. However I couldn't remember the specific brand. The kid treated me like I was stupid and had no clue what I was talking about. Then when I decided to look elsewhere for the wipers, at checkout the kid looked at his coworker (manager Steven T.) and laughed at me then said "unless you know something I don't". I've been in customer service myself for 15 + years and have never treated someone like that. Employee name on the receipt shows Django G."

"Clerk was rude, told me to come in when there were two people that could put my battery in. I came in when they were two people. He said he can’t put it in. Went to Wakanda. They put it right in Donna to be specific Lake Zürich flat out lied to me.. I don’t like being lied to as you stare me in the face"

"I love purchasing my auto parts in this location. They are always very friendly and help me find what I’m looking for. Also they gave me a free kit just because of it doesn’t sell they get rid of it. Thank you!"

"Great location! Staff are friendly and knowledgeable and have helped me numerous times over the years. Really appreciate their time and effort, especially so tonight as I had to get a portable jumper cable kit as regular cables between my car and another weren’t cutting it. The Schumacher SL1611 after charging it fully had my car back up and running in under a minute. Thanks again to this store and their employees, really appreciate ya!"