Wendy's 2430 East Lincoln Highway, New Lenox, IL 60451

"I waited over an hour for a 5$ biggie bag when the place had no one but me in there. the bathroom had pee covering the floors. the guy taking my order was high and I didn’t even get everythig i asked for (it was missing one of my 4 nuggets and my whole fry)."

"Marlow was so kind at the drive thru window. He let us know that the sauce was out and asked what substitute we wanted. He also gave us a 10% discount, as well as making sure the food was fresh out of the fryer for us. Very professional and highly applaud the work ethic in this gentleman."

"My friends chicken sandwich was raw, they had no ice, my fries were green, and their ketchup dispenser didn't work. Also too my friend 20 minutes to get his order. Good time."

"As soon as I pulled to the speaker the man taking my order was friendly and courteous. He explained there were only two of them working and asked for my patience; I barely waited 5 minutes and there were 2 cars ahead of me. When I got to the window the man (unfortunately I didn’t get his name) was apologetic and very friendly. My food was fresh and delicious and the small wait was worth it. I understand that every place is short handed and wish more people could understand that. These two guys did a wonderful job!"

"I explained politely that I was only looking to get a hamburger but all I see is cheese Burgers. The drive thru person said it was fine. I stayed three times that I absolutely do not want any cheese. The 'workers' at this location put cheese under AND on top of the burger. I didn't complain or hassle them but they have screwed up an order 40% of the time I have had the unpleasant experience of ordering there. Not sure how you can screw up so bad but this place sucks. There are about five way way way better places within a few blocks."