Starbucks 3840 Willow Road, Northbrook, IL 60062

"Out of all the starbucks near me, this one is my favorite. Fast, efficient and courteous service! Ik this location, the staff goes far and beyond to make you feel special with a smile included. I with all the rest Starbucks learn a few things from this great store. A+++"

"Stopped by for a morning coffee and danish. Aside from the outrageous prices (we all already know this) this was an un pleasant experience. The cashier made a joke about giving me a complimentary napkin. It was very of putting that I paid over $13 for a coffee and danish only to be subjected to a joke with such poor taste. The cashier made it seem as if I was supposed to thank them continuously for the napkin. To many other choices around to continue to support this location."

"The African- American (black) woman at the window this morning was so rude for no reason. I did not get her name which I should have! She was upset that I went straight to the drive thru shortly after placing my mobile app order. My order was a hot drink and two breakfast items. I honestly don’t see the difference it would make if I went to the speaker and ordered the items. When I got to the window she made it very clear to not do that ever again. I asked if there was a problem and she said no and walked away. I don’t understand why she was so upset about a simple order."

"I came in this morning with my family. We ordered 4 drinks, and one chocolate croissant. I had asked for an iced gingerbread oat milk chai latte with a scoop of matcha powder. I noticed it wasn’t in the cup and I told the girl and gave it back to her and she made no changes and assured me that “we put one scoop in there” I shook up the drink and there is no matcha. Disappointed."