Geek Squad
424 South Randall Road, South Elgin, IL 60177
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
424 S Randall Rd, South Elgin, IL 60177, United States
About the Business
Geek Squad is a technology institution located at 424 South Randall Road in South Elgin, Illinois, United States. Our Geek Squad Agents are experts in technology and are ready to assist with any tech issues you may have. Whether you need help with installations, repairs, or setting up new devices, Geek Squad is here to help.
As an Apple Authorized Service Provider, you can trust us for repairs and solutions. We offer in-home appointments or in-store visits for your convenience. Our services include phone repairs, computer and tablet setups, TV mounting, smart home installations, appliance repairs, gaming console repairs, camera and camcorder repairs, and more.
Geek Squad also offers protection plans to ensure your tech stays working like new beyond the manufacturer's warranty. Our Agents are available 24/7, 365 days a year to provide support online, over the phone, in your home, or at Best Buy stores. Schedule a consultation with a Geek Squad Agent at your nearest Best Buy store to discover new technology and get the most out of your electronics.
Reviews
"We purchased a Toshiba 50" LED 4K that all of a sudden blacked out, no picture. We pulled up our information and discovered we had the protection plan. I called them and within minutes found out that the TV model I purchased was no longer being manufactured. They replaced this with a new TV. We have purchased many TV's and items from Best Buy. I am extremely happy with the professionalism of the Geek Squad at South Elgin and the fast service on line that I received. Please get the service warranty if you shop at South Elgin, you will not be disappointed if something happens to your TV!! Very happy customer."
"Never been there, but, photos make place look interesting. Hope to visit this year, after it warms up."
"Couldn't solve my problem. Didn't call me when they said they would. Ended the repair session without fixing my problem and didn't even call me to tell me why, or what they propose to solve my problem. Also, don't let your computer upgrade to Windows 11. Not compatible with all software."
"I chose geek squad thinking they were the best. But my experience with them has been frustrating. My laptop has been with them for over a month with no clear answer as to where my laptop is. We keep getting transferred from store to wherever it is they fix them saying our laptop has be shipped from one place to the other. I truly believe they have lost my laptop and won't give me a clear answer. I regret not going with the other company I got a quote from first."
"A very pleasant experience! No one could really be happy about having to take one’s laptop in for repairing an unknown problem. This crew made it easy and relatively painless. And, the repair not only fixed my computer, it IMPROVED my computer’s capabilities. Highly recommended!"
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