Lowe's Home Improvement

"Paid Lowes $12,000 for new flooring and install. The contractors did a poor job, broke my stones from my fireplace off, used massive amounts of wood filler and then left it smeared all over my floor. I asked for a follow up to repair what could be repaired and $500 to fix what I would have to have repaired by someone else (fireplace). A month has gone by and they’ve still not approved my $500 refund and the guy they sent to clean and repair the other things didn’t do everything that was discussed. Wish I could attach photos of the huge gaps, permanent intentions from refrigerator being scooted around, miscut baseboards, broken fireplace, etc."

"Needed to get a gallon of paint had to wait 45 minutes to be waited on then he mixed the color wrong when I called them to exchange the paint the girl said she don't think they would exchange it even when it was their mistake I asked for brown not purple paint so I went to wallmart and got the color I wanted for half the price. Good bye lowes"

"Well the employees are friendly and helpful, plenty of space down the isles for easier traffic flow but my favorite part of Lowes is its cleanliness, there vast amounts of high quality tools, there lumber looks great even with the prices still as high as they are, and everything looks organized and it shows that there team and management really take pride in what they do. Always a pleasure shopping ..."

"I had a very difficult time. Finding hinges for my 36-year-old cabinets. That I wanted to keep cuz they're beautiful. And I needed 50 hinges.. I did not understand the dimensions of a hinge so I took my old hinge and a cabinet door into Farmington Lowes. On a Saturday morning the 23rd of September. A young man named Ethan actually came up and asked me if he could help me. I figured I was the type of customer most employees would avoid... an older lady with a hinge and a cabinet door in her hands. And he was very professional. Very kind. He had to find them online. I'm, which he did, even walked me to the cash register to make sure my order was paid for and shipped. Which it was and it arrived a day early and the hinges are perfect. I cannot thank him enough for making a horrible hinge experience in to a perfect experience. Ethan is the type of employee every company would love to have. Farmington Lowe's is very lucky.. And of course the store is awesome and I always go there for everything. All of the experiences with the employees have been very positive. But this time was just extra perfect."

"They have whatever your looking for and usually someone to help find it if you can find that person. Usually you will have someone asking you if you need help if they think you been standing there to long or if you look suspicious. I've never had treatment like I've had at Lowe's. I've worked my whole life never took a thing but when I go to Lowe's I feel like someone is always watching me. I give them 3 stars for having everything."