Imo's Pizza

"Pizza was different then I'm accustomed to (I'm from the east coast) but I absolutely could not stop eating it. Absolutely addictive!"

"They're awesome and they really like to produce a "chill" atmosphere and really put forth a great effort to make sure the "customer" feels welcome and invited. They're cool and make an absolutely delicious product. "Is that enough for you yuppies!!!""

"The worst experience o have had with Imos. Picked my order up and when I got home they had given me someone else's pizza. I call the store and the girl who answered the phone had a difficult time understanding I was given the wrong pizza. When she finally figured it out, she said your pizza is here and you can come get it. I told her they needed to deliver it because the mistake was on their end. It was a pizza specifically ordered for kids and the pizza that I got in error they would not eat. She had to put me on hold to talk to a manager. This went back and forth. Finally they agreed someone would deliver and I could keep the pizza that they gave me in error. I would certainly hope they wouldn't take it back and give it to the correct customer. It was supposedly the owner who delivered it. First they couldn't get my address correct and he had to call me to get my correct address. Then the pizza looked like it had been thrown around and a piece was missing. When I called and spoke to Brandon who says he purchased the franchise in September, he was as unprofessional as the young woman I spoke to earlier. Basically all he could say was things happen. I requested to have 2 pizzas put on my account for future use. He said he wouldn't do that but he could give me a percentage off. I told him no thank you, I would be contacting Imos about the quality of the food and the customer service for his store and I would not be ordering from them again. The picture is the pizza he delivered, swore he checked it and it looked fine to him. All I did was open the box."

"Great ordering experience on the app. Fast friendly pickup . Food was great ! Customer service was amazing as well . I highly recommend!"

"Whomever is taking orders on the phone has no business interacting with the public in the role of customer service. Long drawn out pauses, weird growls and throat noises, struggling with basic words and delaying and starting the process over for no appearent reason. It's Halloween we had a long evening and just wanted to enjoy a pizza and a movie. Whatever woman was on the phone needs to be replaced. On a side note how about more than one driver on Holidays."