Jack in the Box

"Don't bother coming unless you are going through the drive thru. Waited more than 20 minutes for our food while they processed multiple orders in the drive thru. The restaurant was extremely hot and the tables were not clean"

"It's rare that this location gets a drive through order correct! I'm not usually one to leave reviews or complain but seriously. We will be checking everything before pulling away for any future orders we may place there."

"As a business owner and new resident to the area, I do not take reviews lightly. In fact, if I'm compelled to write a review, the situation must've presented a serious breakdown in professionalism. I do plan to escalate my concerns to the owner of this location. I get it - working any holiday or important day can pose many challenges, but the person who took my order & worked the window on Christmas around 2-3pm was not only unprofessional, but seemed to lack common decency. From the minute I placed my order, the worker was not only rude, but before I could even complete my order and tell them what drink I would like with my order, they attempted to conclude my order without see what I wanted to drink. Once I mentioned that my last meal came with a drink, the worker snapped back with, "well, what do you want?" My wife, who wasn't particularly paying attention while I ordered, even heard the response from the worker. Once at the window, the worker's attitude continued. We checked our bags and thought we had everything, but noticed that we were missing a few items. I pulled into the parking lot and my wife went inside to rectify the issue. Once inside, my wife explained what we were missing, and the worker who was at the window continued with their unprofessional and rude behavior. Even suggesting that my wife was not being truthful about the items we were missing. The MOD accommodated my wife and rectified the issue. As my wife walked out the door, she was called a b****. I hardly think that was necessary to settle two medium orders of curly fries & onion rings. Again, I can't imagine that working on an important day is ideal for many people, but courtesy doesn't cost a dime."

"Considering the few options we have for Jack in the Box in the St Clair County/Madison County/Monroe County area, this particular Jack in the Box has, over the course of 16 years, been consistently awesome each and every time. Seriously. What a rarity to find not only hot and fresh fast food but excellent customer service with interactive employees who make sure you have your entire order, napkins plus the generous amounts of sauce given. I've ordered predominantly through the drive-thru and never had an issue. I've eaten inside three or four times and again, pretty darn decent experience. I TRULY hope the owner/ operator/GM and such are able to read my review here because it's a rare, if not almost obsolete,experience that has been consistently top shelf at this location. Bravo Bravo, Magnifique!"