Magnolia Park Apartments

"If I could give this place 0 stars, at this point I would. Here’s why: Firstly I’ve lived here since June of 2021. So I believe I can qualify the overall experience. For the pros, the apartment layouts and appliances are nice. They are conveniently located in east/downtown Houston. It mostly stops there. Cons - Bug problems. I never had issues, until I had to return to working in an office. It seems if you are not home at the time pest control comes, they simply will not do any pest control. - Security. The area is not the safest, and as a native new yorker, that’s saying something. I do not feel comfortable walking even from the street parking to the gate, alone at night. The property also got a new security guard, who focuses on harassing residents about the pool, rather than actual safety issues such as broken pad locks to enter the property. You cannot currently go to the gym after office hours without having to talk to the complete opposite side of the complex, on the street. - Maintenance. The overall maintenance of the property needs consistency. Sometimes they cut the grass regularly, otherwise the grass is so high you wouldn’t see a snake bite you in the ankle. Get a schedule! - Dog area. This is a high volume dog complex. You would think that the management company would do more to make the back area dog friendly. Maybe a fenced off section? Either way the options to walk your animal are limited. - unprofessionalism and communication. The leasing office is quick to communicate if they have an issue. However when you need something fixed, done, or updated, you damn near have to hunt them down in person to get a response. They are quick to put a notice on your door, however not quick enough to check their email for issues pertaining to your portal, which prevent you from paying rent and forget to return your call about said topic. If you ask me, the whole management is not centered around keeping residents happy during their stay - but then have the audacity to ask what they can do at the END to make you stay. tuhh. - towing. I have a strong suspicion that whoever owns the towing company, is in cahoots with management. The parking rules are akin to a complex in midtown or the heights - not the ghetto. Having rules around registering, writing a number on your car, AND requiring personal information is overkill and makes for me not wanting to have guests, which is yet another reason why I am leaving. Edit: I have a friend who lives here and says the management is improving, so I’m upping my rating to a 3! So much wasted potential! They are charging too much for the area, to not have everything else all the way together. Save your money and get more for your buck"

"I had to make a delivery here and could not find a way to enter the property. The pedestrian gates are sealed from the inside and outside. The gate keypad did not work even with the correct gate code. This was a very difficult delivery experience for me and it inconvenienced my customer. It took fifteen minutes to figure out how to get into the property and it was just as difficult to get out as getting in because I entered on foot by running the front gate with the delivery. You need to fix these access issues for people receiving deliveries. What a nightmare this was!"

"The management staff is very kind and helpful. We had a few hiccups on my end but management was super helpful and understanding :) Thank you to Magnolia Park Apartments management staff for being so kind, helpful and welcoming. We are looking forward to our time here!"

"I never knew these apartments where in this location…. and I’m glad I found them. The office staff was so warm and welcoming. I can’t wait till they have the floor plan I want available because I want this place to be my new home. And it’s close to my job too!!!"

"The office staff at Magnolia Park Apartments are absolutely amazing! Mayra and her staff are always attentive and make me feel welcome. The maintenance staff is very quick and professional! I highly recommend calling Magnolia Parks your home (:"