Falls at Eagle Creek Apartments

"The apartments are spacious. The gym is 24 hours. But the valet trash service only allows a very small trashcan or one bag worth of trash to be valet daily. You are forced to pay for services that you don’t even use (delivery service)the J Gym equipment such as all of the ellipticals and bicycle have not worked for over six months, the appliances are old and dated and if they don’t work properly maintenance refuses to replace them I have had a dryer that I have to dry each load of clothes twice. That is costing with electricity, I had maintenance come out a total of three times for them to tell me I need to just clean the lint trap or change the dryer settings. Neither have worked. I was told that they would replace it, but when it came down to it. It was never replaced. I was shown a different apartments than the one that I actually moved into. The apartment was not cleaned properly. It was still trash in the kitchen and sticky, stains all over the counters. The refrigerator smelled funny. I had to clean everything all over myself. The carpet smelled is the pits live there. Although I have none multiple window blinds were broken a lot of maintenance repairs had to be put in with me just moving in The door I could see the light from the inside of my apartment from the outside that had to be filled up and this is just on my first moving in residence are allowed to have pets, but a lot of them do not walk their pits on leashes, they allow their pits to run up on you and your children. No place is perfect but a lot of these issues could easily be resolved, but aren’t being done and that’s the issue. Oh and The office staff are kind and respectful when you speak with them."

"I’ve been living here for 2 years and after reading all the reviews, I wanted to add my experience. I have had a wonderful time while living here this past year. The new management has made a world of difference. Maintenance is fast. The gates are never wide open anymore like with old management and if they are, they are fixed faster than before. Office staff always responds to my emails and answers my phone calls if I have questions. The new management also replaced the lights in all buildings. Crime has definitely gone down since they have implemented new parking and towing rules. And for towing, you’re only towed if you don’t follow the rules. They also put in new and much needed speed bumps. All in all it’s been great."

"Overall nice property. The management team works hand in hand with you to prevent and or resolve any issues. The units are well insulated and you do not hear any of your neighbors. The overall square footage is excellent compared to other apartment communities. You definitely receive value for your dollar!"

"I’m excited to call Falls at Eagle Creek my new home! Isabella was very helpful, kind and patient during the application process. She’s very informative and made sure that she answered all questions every step of the way. I’m only giving four-stars due to the cleanliness of the unit. The residents seem nice. I enjoy getting to meet their pups. Overall it’s a great property."