3 Corners West

"This place is horrible. Between the mold issues and the constant broken washers and dryers, pipes leaking leading to water damaging units below and many other problems it's horrible. Water gets shut off frequently. The water comes out brown out of the faucet's very occasionally. The hard waste drains are unplugged all over leading to people's disposal waste all over the floors outsides. It's disgusting. If you want to wash and dry clothes get ready to deal with broken washers and dryers that flood your clothes leaving them soaking. If you manage to wash your clothes gets ready to pay 4 times to dry your small load of clothes. It never dries. And on top of that they are quick to scream about their rent and other issues but won't fix their own issues. They want to complain but don't want to fix the thing's being complained about. I recommend EVERYONE TAKE YOUR MONEY SOMEWHERE ELSE. This place is horrible. UPDATE ---- 3/1/24 From 1 to 3 stars The constant water outages (entire water or just hot), we have rust in our water sometimes so we have to let it run. The washer and dryers have long since not worked and have caused many bad days and headaches (This is getting fixed currently). The kids bring in grocery carts and leave them flipped over everywhere. Although i have been here for a couple years it seems they have finally started fixing a few things. They need to fumigate the entire building. I don't leave food or trash around and i protect against roaches but they still come from the vents."

"DO NOT MOVE HERE! I'm paying about $1500 A MONTH for a 2 bedroom and this place is absolutely NOT worth the price. Cockroaches are the LEAST of your concern here. They can fumigate here everyday but it's of no use. Maintenance is straight BAD. They DO NOT do their job right the first time, the maintenance crew has poor communication. I had an electric outlet problem and rather than to advise they'll be cutting power to continue their work, they just cut out the power without prior notice. I've had electronics fry in the past due to this. You would think they'd know better. The office workers also have poor communication. You try to work with them face to face and they give you every excuse in the book to delay helping you. Cameras DO NOT function. If they do, they're in locations where they do not help you as a Tenant. Too many blind spots. No eyes on the vehicles or the apartment complex as a whole. Just the entry and exit gates and MAYBE the pool areas. Crime specifically in these apartments is EXTREMELY high. I've had multiple packages stolen off my front door. I've had multiple attempts at vehicle break ins with a successful vehicle theft. Neighbors have had their vehicles broken into and others have had their vehicles stolen. People keying cars and popping tires. Drivers doing burnouts next to parked vehicles and crashing into them. There's A TON of crime going on in 3 Corners West. It's ridiculous, these apartments hold basically the working class and the little bit we work SO HARD for gets destroyed or ruined because the management here is hot garbage. Greystar (The Parent Company to this complex) is getting all the money and pocketing it. You can try to call them and they won't answer either, their phones send you straight to a machine. Greystar needs to invest money on to this property. It's laughable that there's VISIBLE camera equipment in the ceilings of hallways and yet they don't work. The entry and exit gates work about 30% of the time (an improvement from 10%) but as soon as there's a little bit of rain, the gates fry and don't work. Keeping said gates open makes it easier for crime to enter. You bring all of this up to management and they just say "Crime is everywhere in Houston. That's why we should be aware of our surroundings" That's their mentality here. Management doesn't care, they just want your money. Crime may be everywhere, but you can do better to prevent it. Starting with fixing your gates and keeping your word to what you advertise on your website, which is "courtesy night patrols." Or if you don't want to honor what you say, let us leave, there's plenty of places that do better at keeping their community safe, I'd rather go there than continue paying for false promises and an unsafe place. If you're thinking of moving here, DON'T. You WILL lose sleep making sure you're property isn't being messed with. Save the headache and keep your family safe, move SOMEWHERE ELSE."

"Update: Issue has been resolved in a timely manner. It's still frustrating that it took multiple attempts to fix a simple plumbing issue though. Hopefully this doesn't happen again in the future. Maintenance crew here are terrible. Takes about a week for someone to come, and even if someone comes out to fix the problem, they don't fix it. I got an email when i was at work saying my bathtub was fixed. I come home to see it's still broken. These people never answer their emails or their phones, so the only way to get these people to do anything is to directly go to the office which is a pain when you have other things to do. Will be moving out as soon as i can. If you're reading this, try giving the leasing office a call. I bet you my life, 9 out of 10 times, they won't answer their phone."

"Roach infestation, the manager is never really there, the manager will promise that she’ll fix whatever problem she has but she never does. I called the office once to explain issues in the apartment and I guess she assumed I was someone else and started telling me another residents business. I asked for the superintendent’s number and she kept asking why, she gave me the wrong contact I later found out. The gates barely work, there is trash always piled by the waste bins, “valet trash” service is a joke, the list goes on. Horrible experience wish I could do 0 stars."

"Terrible apartments. Dont move. roaches are bad, and pest control doesn't help. they still charge you every month for it too. Also, maintenance is terrible. Plumbers don't know how to repair anything."