City Chase

"DO NO MOVE HERE That almost the very worst apartment and management I’ve seen ever . If you want to call manager in the office or have something to do there they never answer you .other than that everywhere is dirty ,if you call maintenance they never respond and … ."

"If I could give this a ZERO Star I would! Beyond disappointment! Lived here for about a year! Had always complained about the walls having different color white. The water that came out the sink always smell so bad!! Which explains why there was a whole bunch of bugs all the time! And that was with no dirty dishes laying around. The whole year I lived there I always had A/c problems and it was never fixed! Our downstairs neighbors (more than one) would always smoke weed knowing there was kids around and the smell would always found it’s way inside our apartment and others. Told the office about that problem and they never did anything about it. My car was left with a lot of major scratches from all those cats that wonder around the parking lot. Crime rate in that area escalated quickly, specially in those apartments. Management was great at first, but ones they hire new people everything went to the trash! They always so rude and don’t give a dam about there residents. These apartments where flooded on Harvey and they never mention it! That’s why they are remodeling the whole interior of all rooms. Would not recommend at all!!!!"

"THERE WAS A HUGE BUG PROBLEM. My family is busy and we occasionally leave dishes in the sink. So I tried to chock it up to that in the beginning. But there were bugs all over the outside of the apartment and in the grass too so I knew it wasn’t just us. We put in a work order to have our apartment exterminated and nothing ever got done. We did everything we could to reduce the bug flow - there were NEVER dishes in the sink, we rinsed all of our trash, we dried the sink out after every use, we never left clutter, we tried everything we could to not add to the problem but nothing helped. We put in work order after work order and tried talking to management and nothing happened. The entire time I lived here I consistently had bug bites all over legs. My cats were infested with fleas no matter how much I treated them with flea control from my veterinarian. All of this mixed with how dark and suffocating the floor plan was was driving me insane. I DO NOT recommend this place. As soon as we moved out our cats were flea free, I’m not getting bug bites (although I have scars from how often it was happening before) and I haven’t seen a single bug."

"Please do not move here. Ever since Westchase Crossing was bought out and became "City Chase," we had nothing but problems with them. They refused to answer phone calls. Also, we received a notice that they would be fixing the concrete in the parking lots, but then put caution tape around our entire apartment building and have began re-roofing. The roofers were littering literally everywhere, there were bits of roof everywhere because they just throw it off. My dogs were too scared to go outside because roof bits were falling from the sky. We never received a notice about our roof, and when I complained about them just throwing off parts of the roof while we were walking our pets, they just put caution tape around the pet walking areas and littered more. I contacted the corporate office. No response. I eventually stepped on a rusted nail because of the roofing and littering. I contacted the office, they took my information and assured me that a representative would be in contact with me. Never happened. Our appliances were not working and we were told that if we wanted them to upgrade them that we'd have to pay. They also allowed anyone and everyone to live there. We had neighbors move in that were horrible. Drug abuse, domestic disputes, violence, etc. The police were contacted several times, as well as the office. Once the police came four times in one night. One of the officers spoke with my wife and advised her to tell the office to contact them so that they could confirm the criminal activity, which we did. Nothing was done. We later found out that none of the people living there were on the lease and that it was being subleased against the knowledge of the office. All of these things were breaches of lease. Nothing was done. The place was also completely infested with roaches. Everyone I knew that lived there complained about this same issue. Sprayers came out and it did nothing. The buildings are too old and outdated. We were finally able to move out and it was the best thing we could have possibly done. Do NOT live here. You're just money to these people."

"I have live in this community a total of 7 years ... The 1st time 3 years and now the second time a total of 4. I came back to this location for a second time because of the location and for community. When I fell on hard time it was the perfect price and management has always been professional and kind. I have worked in this apartment industry for a some years and have witnessed some pretty horrible stuff. However, that has not been the case here. I can appreciate this apartment remaining competitive in price but reasonable in this economy. Honestly, it is not high rise living, but it does carter to working professional that is concerned about providing a safe environment for it's family and future. This community has been fair, good with maintenance issues, no pest issues and little to no crime. I am a happy resident and would recommend this location to people that need a safe haven on their way up the corporate/entrepreneur ladder and keeping a safe family environment. Thank you City Chase you have been a blessing."