Dunkin'

"I went through the Drive Thru and was the only car. There weren't any vehicles in the parking lot either. Service was EXTREMELY SLOW."

"there coffees are usually okay but the customer service is awful, they are extremely rude and can’t handle when they make something wrong and get confronted. especially the manager."

"Horrible service. I ordered 4 drinks and the guy at the window was rude. Went back in because he gave me one of the drinks in a small when I had paid for a medium. I also wanted to get one of the drinks hot instead of iced. I told the girl in there and she replied with “uh” and turned around and grabbed the rude guy. He told me you ordered all iced drinks. I said ya my mistake I meant for this to be hot. Still charged me and was rude and didn’t care. So I spent over $30 on 4 drinks. Completely ridiculous. If you hate your job go work somewhere else."

"I moved to Streator back in December and I am a HUGE fan of Dunkin. I think they have the best coffee for fast food around. There is a male worker with glasses-Indian (using for description I love all races) who is probably the nastiest acting fast food employee I’ve ever ran into. I stopped going because of him. He throws my drinks and ALWAYS has a terrible attitude. I don’t know if he is the owner but they need to evaluate him. Today I went through because I wanted something fast. Didn’t have decafe iced coffee. While I was ordering tea he cut me off and I ordered that new chicken pepper wrap. Not only did he throw my sandwich but it wasn’t even ROOM TEMP YALL. I had to come home and warm it up. He needs to be fired because it’s ridiculous. I get not wanting to work with the public but don’t make everyone else especially your customers suffer because of your nasty attitude."

"I went here for a week while I was out of town for work. The guy at the counter (I'm assuming an owner) had my order memorized by day 2 which I really appreciated. He always gave me the correct order. I went to the Dunkin in Pontiac, IL today and they didn't get my order right and the avocado toast with bacon had stuff on it I asked to have removed and the baristas just told me to "pick it off" without apologizing for giving me the wrong order. The bacon on it was just burnt bacon bits instead of strips. That'S why I want to give the Streator Dunkin a shot out. They were much much better there."