Princeton Chevrolet GMC

"Always have excellent service. Friendly staff! Bought my first car here back in September and had a great first car buying experience!"

"Called to set up an appointment for an alignment and asked to make sure that they could do it on my specific vehicle which they claimed they could. I'd just put new tires and a leveling kit on it and wanted to make sure everything was dialed even though the truck was driving fine. I dropped my truck off around 830 which was supposed to take a max of a few hrs or so which ended up taking the entire day (they couldn't seem to do the work). After some phone calls back and forth throughout the day it was clear this dealership had no clue what they were doing with my brand of vehicle. I was told that the truck was pulled out and ready but I couldn't drive it because Now the alignment was extremely off. They ended up taking it back in again but never called me back. I ended up having to call to get my truck back it was the end of the day and I'd been without a vehicle for the entire time they had it and wanted my truck back. so I get my truck I drive home and the alignment is so bad the truck is almost not drivable now to the point where it's dangerous. The steering wheel is crooked it pulls to the right and the front end pulls and darts back and forth.. Undrivable on the highway at all. So I wait the weekend obviously they're closed so I call all day Monday from the time they open to the time they close could not speak to a Manager..I left messages still can't speak to anybody. I call almost the whole day Tuesday still no manager will take my phone call mind you I have not spoken to a manager at all since I picked my truck up. I spoke to the guy at the desk at the service department (nice guy) says he should be the one who speaks to the manager because it's going to come back on him anyhow. I said I just want a refund so I can take my truck somewhere to get it fixed properly because I can't even hardly drive it now. Several days later from the time I took my vehicle in I left a review and would you guess I got a call back. The service manager stated he wanted to try to fix it even though I wasn't interested I'd already had enough I wanted a refund. Well I ended up taking it back in the next day and they gave me a loaner. Needless to say the manager said he couldn't do it and made the truck "drivable". Was trying to blame why they couldn't do it on a leveling kit which was ridiculous the truck is completely factory besides this and drove fine when I took it in. Then proceeds to bring up because I left a review explaining my experience he wasn't interested in rectifying this any longer (I just wanted a refund). Well I told him that I took my review down just before I brought my vehicle back in hoping they might by chance straighten everything out..to which he says "oh OK well if you figure out the issue" I'll put it back on the machine again. I'm the one out 150 dollars, I literally gave away money for nothing. I ended up taking my truck to another place for half the price 1 hour later and everything is fixed, nothing wrong with my vehicle.I'd also like to add that the drivers side tie rod wasn't even tight when the new shop put it on their lift."

"Fist time getting an oil change here. Was a remarkable experience. Luci in service was extremely helpful when scheduling dealing with my own hectic schedules. They boys were so fast with it I was in and out under 30 minutes. 10/10 recommend."

"Princeton Chevy Dealership exemplifies a stellar combination of top-notch service, exceptional quality, and unwavering professionalism. From the moment I stepped onto the premises, the staff demonstrated a commitment to customer satisfaction that left a lasting impression. The dealership's team went above and beyond to ensure a seamless and enjoyable car-buying experience, providing valuable insights and guidance without any pressure. The quality of their vehicles was evident, showcasing a range of meticulously maintained and reliable options. What truly set Princeton Chevy apart was the professionalism of their staff – knowledgeable, courteous, and dedicated to addressing every query with precision. Overall, Princeton Chevy Dealership sets a benchmark for excellence in the automotive industry, making it a commendable choice for those seeking a reliable and customer-centric dealership experience."

"Awesome people to deal with when buying a vehicle. My wife and I have now bought 2 vehicles from them and couldn't be happier!! Sales representative Matt Manning was great threw out the entire process. He was fast and on the ball about the vehicles history and past ownership. Would definitely refer friends and family to them."