CareNow Urgent Care - League City

"Ended up needing a couple of stitches in my hand. The entire staff was very helpful through the entire process. The Nurse and primary care physician made the whole process enjoyable and painless. Great people."

"I can't even begin to understand why this place has the receptionist they do. She doesn't help checking in patients. she just takes payments. I entered my insurance information and was still charged a high co-pay, which is normally $100, was charged $170. After I was seening, she told me my balance was $295. She didn't even contact my insurance to file a claim. This was on a Friday, non holiday, and 10am. So it wasn't that she couldn't get in contact with my insurance. She just flat out didn't do her job. Beware of this place."

"Went in for a visit and signed up for an appointment via the online sign up. I was notified to be seen quickly and had an easy time signing in and did not wait too long to see the doctor. The nurse and doctor both listened to my symptoms and were both very friendly. The doctor made sure that I understood the diagnosis and the treatment plan she recommended. Overall the personnel including the front desk were all very very professional, friendly and easy to talk to. This is the second time I’ve been here and would recommend this urgent care to anyone needing to be seen."

"I honestly would 100% recommend coming to this Urgent Care. I had went to a different urgent care for an infection in my ear where I was denied and told to visit the ER. I decided I would try this one before settling for an ER, and am so happy I did. The staff has amazing customer service and super helpful! Starting with the front desk, Pamela, she was super friendly and happy to answer my questions. The medical assistant, Rodnesha made me feel so comfortable and was so kind. And especially a huge shout out to the provider Jim Patton, he was amazing! He was great at explaining everything and made me feel very comfortable and solved the issue! Overall, great visit and definitely the place I would recommend any of my friends or family to go to if they ever had to go to urgent care. If I could, I would give it more stars!"

"I was misdiagnosed with my busted eardrum. They prescribed me medication that could have damaged my inner canal behind it. I went to a specialist afterwards and confirmed this. This was after I told the NP I think I busted my eardrum. I paid a $200 visit plus an additional $170 prescriptions that I took through out prior to seeing a specialist a week later due to it not getting better. They told me I did indeed have a busted eardrum and gave me the right prescription to heal my ear. They told me the prescription the NP gave me at CareNow could have damaged my inner canal. I called CareNow to see about getting a refund due to the misdiagnosis (only for the $200 and not for the $170 prescription) and they said they will look into my file. I got a response from them in a letter stating they reviewed my account and viewed my account thoroughly but with another patient named Josie and not me, a man not a woman even. They have my address and name on letter but wrong name and gender on reviewing my file. Seriously, I can’t make this up!! Some thorough review. I have attached as proof. Beware!!! I would never come back to this place. Horrible!! They could have done some serious damage to my health and can’t even get a letter right or maybe they did not even look into my case at all. Patient care is not on their list for an urgent care. Very sad."