TSOAG The San Antonio Orthopaedic Group
19138 U.S. Highway 281 North, San Antonio, TX 78258
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About the Business
TSOAG The San Antonio Orthopaedic Group is a leading healthcare institution located in San Antonio, Texas. Specializing in orthopaedic care, the experienced team at TSOAG is dedicated to providing top-quality treatment for a wide range of musculoskeletal conditions. From sports injuries to joint replacements, patients can trust in the expertise and compassion of the doctors and staff at TSOAG. Conveniently located at 19138 U.S. Highway 281 North, TSOAG is committed to helping patients achieve optimal health and mobility.
Reviews
"I was recommend this company as part of a referral but after further evaluation and insight on how employees are treated here I would not take my business here nor recommend this place to anyone seeking services."
"Very helpful i got lost trying to get there and i was late 15 minutes and they got me another appt with in the hour."
"I have been a TSAOG patient for many years. I had an in-office hip procedure done yesterday afternoon and was quite satisfied. Within 10 minutes of leaving the office, I realized that I would have a 3/4 mile walk required early the next morning in the Denver airport. Unsure if that was advisable, I immediately called TSAOG to reach the Dr. or his assistant. Unfortunately, TSAOG provides no obvious way to reach a specific Dr. and most of the automated telephone options all seem to lead to the scheduling department. I explained my question, that I might need to immediately make airport transportation arrangements for my 8AM flight, and that I needed a prompt call back. 23 hours later I got a call from the nurse who chuckled when I explained that she was rather late since my travel is now complete; I failed to see the humor. My procedure was a 45 minute, $1,600 out-of-pocket treatment…one might expect that a prompt response to what was described as “rather urgent” would be the protocol."
"I can’t believe such negative reviews. I have been here on several occasions with different doctors for both my mom and myself. The service has been being excellent. I’ve never had a hard time calling into the office. Could have been a bad day as nobody knows what happened that day. This is the top of the line service."
"Wow !! Bad receptionist. I had been calling 'all morning long' and was put on HOLD for over (30) minutes (4 ) times today (01/02/2023) This is obviously a 'bad managed business', and perhaps the 'Group' is unaware of the existing problems. Good to know they have 'competitors in the arena. Just say NO to this 'GROUP'."
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