South Texas Rural Health Services

"I was told that this facility accepted my insurance. Was told there was 1 month out before they could see me, but, IF I came as a "walk-in", they could see me same day. So I appeared at 1p.m. The waiting wasn't bad, but, there was only 1 dentist on duty, and only 3 patients ahead of me. Filled out the forms, and then was told that my insurance WASN'T GOING TO COVER ME. But for $79. cash, they would give me 2 x-rays and exam. Then they "referred" me to another clinic, where they would give me an estimate for tooth removal. Then, after I had healed, they would make a pair of dentures, for $2500. extra. I don't know which is worse, the lying insurance co, or, the clinics in Devine, Tx."

"This facility has always been great to use. They are very knowledgeable, clean, organized and friendly. South Texas Rural Health Services will also base your bill on your income level if you need help paying for health or dental care and they also accept insurance if you have it."

"charged my wife $90 just to brush her teeth and tell her she needed a few fillings. Couldnt even perform other minor surgeries normal dentists would like tooth pulling had to refer us out. Terrible"

"Excellent customer service in the dental office. I was greeted by a friendly receptionist, and assisted me immensely in processing my paperwork. Dental assistant was extremely professional and friendly. Dentist was extremely patient friendly and explained everything clearly. Highly recommend."

"I would give a 0 star but since that is not an option here I will give a 1 ★. This place lacks common courtesy and professionalism. People come here because they are sick and or needing medical help and the last thing they want to do is deal with rude attitude of staffs but that's all you get from the time you walk in the door to the time you leave. The place is nice and clean but the workers makes the visit uncomfortable and upsetting. They don't tell you anything, expecting you to know what to do or to expect. They probably assume that everybody that goes here have been to hospitals or clinics before to know what to do/expect, forgetting that that that is not always the case. You have to ask questions to know what to do because if you don't you'll leave feeling clueless and frustrated. But still asking questions gets you the run around or are answered rudely. The dental services is so much better than medical. At least the people working there, including the doctors, are so much nicer and helpful than what you get on the other side of the building."