Doctors Hospital of Laredo
10700 McPherson Road, Laredo, TX 78045
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About the Business
Doctors Hospital of Laredo is a premier health institution located at 10700 McPherson Road in Laredo, Texas. As a leading hospital in the region, we are dedicated to providing exceptional medical care and services to our community. Our state-of-the-art facility is staffed with highly skilled physicians, nurses, and healthcare professionals who are committed to delivering personalized and compassionate care to every patient. From emergency services to specialized treatments, we offer a wide range of medical services to meet the needs of our patients. At Doctors Hospital of Laredo, your health and well-being are our top priorities.
Reviews
"Registration staff are doing an awesome job attending to the clients. Lab technician are courteous and professional to all the patients. Medical Records clerk needs to work on her customer service skills."
"I love getting my blood work done at Doctors Hospital. The customer service provided by Cristina was great when I checked in. Phlebotomists are always fast and have no problem finding my veins. I’ve had bad experiences at other hospitals but never at this one."
"My experience with nuclear medicine was excellent. My negative review has something to do with the registration process. I came in at 7:05 am on November 2, 2023 for a 7:15 appointment. I was the only one there. The lady at the registration asked for my doctor's order but I did not have one. I asked her to look for it in the system under my name. She said I needed the doctor's order. So I had to call my wife who was on the way to work, to look for it in my files. After a frustrating 30 minute looking for the order, my wife did not find anything. So hesitantly, I again asked the lady at the registration that I did not get a doctor's order and ask her again, to look into the system under my name. And there it was. She could have saved my wife and I, the frustration of looking for the order had she looked into the system as soon as I had asked her to. There was nobody else in line. I did not get her name but she was the only there. For reference, this happened 7:05 am on Thursday, Nov. 2, 2023."
"Horrible service especially from the Md in duty I tested positive from covid no medicine was given and I wasn’t given anything just two Tylenol after two hours in the er with fever my room was dirty the nurse where gossiping outside my room. Just pain horrible experience. It’s ashamed we have Poor care in our hospital. Didn’t feel safe and was disrespected as a person never again stepping foot in that hospital."
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