SpringHill Suites by Marriott Houston Hobby Airport

"Great place if you need lodging new Houston Hobby Airport. They have an airport shuttle that was timely and easy. Room well maintained. Breakfast fast and with an ambiance of selection. Will go again if I need an airport hotel."

"Southwest had to pay because they canceled our flight. Fine for one night. REAL tight bathroom. You have to stand in the shower to shut the door."

"2 stars were given because the room was really nice and met some cool people there. The hotel advertises security gates, but they do not utilize them. They advertised a hotel bar, but it was closed. Had my truck broken into the first night I stayed there, there was no manager to access security camera footage, and the security only speaks Chinese. They have been difficult in dealing with the situation. Will definitely not be staying here again. I chose this hotel because of the extra security with the security gates, and I won't make that mistake again."

"Verdine was extremely rude and unprofessional. I asked for a pillow for my room and she refused to go and even check if there were any extra pillows in the room. She said that was because she couldn’t leave the front desk. Regardless that’s a mistake of the hotel that they are understaffed, and her attitude was very poor. This is the worst experience I’ve ever had at a Marriott. I would strongly recommend staying elsewhere"

"This is my worst experience ever in a Marriott, and offer complimentary breakfast. You cannot imagine the staff who prepare the food you don’t have the service that you deserve. The breakfast was ultimately a mess; there was no food, no coffee, and everybody was grumbling, but the only one who raised his voice was me. I’m not coming back here."