Americas Best Value Inn NRG Park Medical Center

"The Owner at America's Best Inn, at the NRG Area, was very Friendly & the Desk Clerk. We had to book a place to stay, we was visiting family & my Husband wasn't feeling well to drive back home in Austin. Thank you for great service."

"Carpet in the room was sticky dirty. The hotel is fenced off all around except for one entrance point. The photos they use on their websites or photo shopped. The door to the lobby from the covered walkway when it rains is locked. They make you walk around to the front through the rain to go in the lobby."

"DO NOT STAY HERE! I BEG YOU! They have mold! We booked the room last min for the Renaissance tour. The first room we were offered (#120) smelled strongly of urine. The odor was so intense it begin to irritate my throat. We asked to move rooms due to the smell. The second room (#114) didn’t smell like urine, but the air was still very musty/stale. After walking around the room in socks, we discovered a soaking wet carpet (from the AC condensation), likely the cause of the mold. We did not stay the night, but in the few hours we were at the motel, I started sneezing repeatedly, and my eyes were leaking. I also experienced a sore throat, and chest discomfort. I have now been sick for over a week, as have the two others I shared the room with. I did not have any of these symptoms prior to my visit. I have asthma, so I can only imagine what staying here could do to someone who is immunocompromised. I wouldn’t wish this experience on anyone. Please stay away from this motel. You might be enticed by the price, but your health shouldn’t be at risk."

"The man at the front desk was the sweetest man EVER......we had left an air bnb that we rented cuz it was awful and was looking online for a low budget place and i actually accidently clicked and reserved this place thinking i had reserved at the Holiday Inn......happy accident....less money.....older bldg but comfy bed.....good water pressure in the shower and cleaner than we expected.....Don't judge by the outside.....the inside is a little worn too but otherwise good..... though it doesn't look like the online photos....its very comfy..... Some of the TV channels are fuzzy but several more are just fine too.....just off a main road it was quieter than we expected with easy roomy parking.....lots of restaurants nearby too....thank you for our ground floor room for my bf who had spent all morning getting treatments at MD Anderson cancer center and didn't have the strength for the stairs......We will definitely stay here again for the next treatments....you (the man) really made us feel like family!!!!"

"Our room was filthy! Make sure you pull back the duvet and make sure all the linen on the bedding is completely clean. My boyfriend and I came from Dallas to Houston. I called the 24 hour front desk and no one picked up several times.Due to weather conditions. We were inside with our own blankets and bedding‘s to put over the beds. I contacted management and he it was rude. He did not try to resolve the situation even though he asked me to send in pictures. I sent him over the pictures and the other duvet on the other bed had a white substance on it. I will never go back."