Hookah Company
3731 Drossett Drive, Austin, TX 78744
Location & Phone number
3731 Drossett Dr, Austin, TX 78744, United States
About the Business
Hookah Company is a premier store located in Austin, Texas, United States, specializing in a wide variety of high-quality hookah products. Our store is a one-stop shop for all your hookah needs, offering a diverse selection of hookahs, shisha flavors, coals, and accessories. Whether you are a seasoned hookah enthusiast or new to the world of hookahs, our knowledgeable staff is here to assist you in finding the perfect products to enhance your smoking experience. Visit us at 3731 Drossett Drive and explore our extensive collection of hookahs and accessories today.
Reviews
"Nice company! Quick delivery from TX to NYC for 4-5 days!"
"Terrible customer service! This is a true definition of a company that does not stand behind their product or service. I ordered a hookah for $300. Received it less than 48 hours ago. It didn’t work. It’s defective. Customer service thought they were speaking to an amateur, that’s never experienced smoking hookah. I informed them that I assembled the hookah, it didn’t work, I cleaned it and put it back in its original boxing. They claim, not it’s considered used! Are you kidding me? How am I suppose to know if it works, if you don’t try it? I simply wanted to return it. They refused the return, as they were convinced that I was doing it wrong. I would not recommend purchasing anything from this organization. They should be retrained on the fundamentals of customer service and doing the right thing."
"I've been ordering for many years, and by far the best products over any other site I've found. Products are always in stock. Very friendly staff. I have never had an order messed up"
"I bought 15 Tangiers Cane mint in the website. Respecting the rules of the website. I am brazilian, but i have an american address. I'ts already charged on my credit card, and after approved the shop, they send me an e-mail saying that they have to cancell because they can't sell this quantitie. Now I need to wait till 10 working days to receive my refund. Please improve your service. And keep the website with all necessarie information. I've get in touch with them regarding what happened and the attendent just close the chat before I finish to talk. So I'm really disappointed. Thanks for nothing Hookah Company."
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