Crystal Suites
12962 South Freeway, Houston, TX 77047
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About the Business
Crystal Suites is a luxurious lodging option located at 12962 South Freeway in Houston, Texas. This exquisite institution offers top-notch amenities and exceptional service to ensure a comfortable and memorable stay for all guests. Whether you are visiting for business or leisure, Crystal Suites provides a peaceful retreat with modern accommodations and convenient access to the city's attractions. Experience the perfect blend of sophistication and comfort at Crystal Suites.
Reviews
"These reviews have to be fake, paid reviews. The hotel was a small truck stop hotel with the nastiest smell I’ve ever smelt. Booked a jacuzzi room & the jacuzzi was full of brown specs floating around & a film of cleaning products that they obviously didn’t wipe well enough. As the water came out to fill the jacuzzi you could literally smell poop. It was sickening! Spilled some water on the floor & went to clean it up the towel actually turned black bc the floors were just that gross. Beds were hard as rocks & the covers had burn holes all in them. The lady at the front desk was nice in the morning but the man we had to deal with at night was super rude. We didn’t even finish our stay it was so bad. Never, EVER again."
"Front desk people was really rude will never stay there again customer service was disgusting"
"I had a double bed rm that's was very spacious, clean, lovely and comfortable beds . Near interstate but fairly quiet . I'll definitely be coming back."
"Its Decent, It Isn't Worth $82 A Night Though. Strong Smoke Smell In The Room Its Hard To Breathe. 8 AM Is Really Early For Checkout. No Extra Amenities Like Breakfast. I Do Not Appreciate The Housekeeper Tossing My Things Off The Bed To Change The Sheets. Sheets And Pillow Cases Were Stained The First Night."
"Nice rooms but they treat you like you are in prison! They watch your every move. I wouldn't be surprised if they had cameras in the rooms! My sister and I got two separate rooms here and I went to her room and They watched me every step of the way, as soon as I went in her room they called her room phone and said no visitors and that I had to go back to my room. These people are insane! Its a nice hotel but the owners need to get out of the hotel business and be prison guards!"
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