ACP Hotel Houston Westchase

6855 West Sam Houston Parkway South, Houston, TX 77072

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6855 W Sam Houston Pkwy S, Houston, TX 77072, United States

713-270-6100

acphotelwestchase.com

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About the Business

ACP Hotel Houston Westchase is a comfortable and convenient lodging option located at 6855 West Sam Houston Parkway South in Houston, Texas. Situated in the bustling Westchase district, this hotel offers modern amenities and spacious rooms for guests looking for a relaxing stay. Whether you are visiting for business or leisure, ACP Hotel Houston Westchase provides a welcoming atmosphere and excellent service. Enjoy easy access to nearby attractions, restaurants, and shopping destinations during your stay in this vibrant city.

Reviews

Pinky Arianne (Miss Pinky Blaze):

"The rooms were below par, my cousin and I were placed in a room where there was plumbing, internet, hvac, and the phone lines didn’t work to reach front desk. The Night Auditor did not do their job correctly because the first was obvious that it needed to be place to out of order. The Front Desk people were not friendly at all. Their attitudes give out they hate their jobs. Maria the breakfast attendant was complaining in Spanish while doing her job of replacing the potatoes and biscuits. The omelette man seem like he didn’t want to serve the omelettes. The pink lemonade, cranberry juice, and some other juice were spoiled in the ice buckets. The ticket thing to get food was unorganized. I have to tell the people that the front desk only have given my cousins one ticket for food. I almost didn’t get to eat the complimentary breakfast. The housekeeper didn’t read the door note to not come in the room while there were people getting dressed for the day. The second room was noisy on the third floor I could hear the people next door doing adult activities. I didn’t like neither rooms and the front desk wasn’t helpful. I had to ask them for the Wi-Fi password and they didn’t tell me where it to get ice and water on the floors. Then I found rat and roach poop in the room that wasn’t working that I was first given to on the second floor. I’m going go room at y’all luxury Hilton hotels. This experience wasn’t giving The Paris Hilton Hotel Experience, it was giving choice hotel experience instead. Then you had the breakfast attendant who had a language barrier with trying to speak viet to the lady who only spoken Spanish to basically do her job to replace the food that is out for breakfast then that lady Maria still didn’t get up there to her job. It was like everyone who work there hated being at their jobs. The streets were also being fixed which made it impossible to get into the place driving and even taking an Uber back there at night. Then you had people who didn’t live there go into the hotel because the back door was broken. Please do better and have someone come as a mystery guest from y’all corporate office just for them to see their staff being rude towards their guests. Thank you."

1 year ago

Steve Hsu:

"Great full service hotel with free cook to order hot breakfast. Great free high speed Wifi and in the center of Asian district with talking distance to lots restaurants, supermarket, shops, massage and Ktv etc"

1 year ago

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ACP Hotel Houston Westchase

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