Brummett Pools

"I cannot express how pleased we have been over the past 10 years with the Brummitts. We love our pool and when we have needed any advice (we had an algae problem one summer) Samantha was wonderful with testing our water and advising what we should do. I learned so much about taking care of the pool from her. We also had a house fire and Dale and Jennifer have been right there helping us cap off our equipment and Dale has come out several times to work with our builder in the new placement of the equipment. They are wonderful! Highly recommend this family owned company!"

"Dale Brummett and his team are the most professional pool installers around. I got quotes from several other companies. Not only did Brummett beat all the other bids. But they had my pool dug and set with water in it in two days. Perfection is the best way to describe the work performed. Couldn’t be happier."

"Wow! I am still processing what happened in my driveway today. Dale Brummett was extremely rude and unprofessional! I went to his shop to buy a motor today. I had been told that their tech in the shop could swap out a part on my old motor (also purchased at Brummett) and place it on the new motor. However, when I arrived, they didn’t have a drill at the shop and couldn’t swap the part. They sold me the new motor and told me someone would stop by my house to swap the part. They also sold me an extra part for $55 just in case the service person needed it. I questioned this and was told that I could have a refund if the extra part was not needed. Dale and Jennifer arrived at my home and swapped the part on the new motor. They did not need the extra part. Dale offered to take it and issue me a store credit. I asked for a refund to my credit card instead. They agreed and told me to bring the part in to the shop. They started to leave. Then Dale returned to my door and scolded me for requesting a refund instead of accepting store credit since they had done a service for me at my home (a service that took less than 10 minutes and was supposed to have been done at their shop on equipment I purchased from them for $400). When I tried to explain that I couldn’t use a store credit, he accused me of taking advantage of his company and went on a rant about how people don’t buy chemicals from him. He complained about how frustrating it is to “deal with the public” and then stormed off in his truck. My husband called him to try and clear up any confusion. Dale Brummett sarcastically said “If you really need your few dollars back, you can have a refund”. He also said he thought I should have given him a $20 tip instead of asking for a refund for the unnecessary part. Wow! Just wow! So be advised, if you are a member of “the public” Mr. Brummett doesn’t want to deal with you. He just may sell you unnecessary parts, offer to come provide a service, and then browbeat you if you ask to be refunded."

"Brummett installed my pool in 2008. Dale & Jenifer are amazing people & they have a very professional staff. There was an easement on my property & Dale Sr had an official come out to review my property who released 10 feet of the easement back to me so the pool could be installed. They go the extra mile to make sure their customers are satisfied. I've used them every year since then to open & close my pool, test my water & purchase supplies from them. They always give me excellent advise & quickly respond to any repairs or needs. I highly recommend them to anyone who is looking to purchase a pool or to use their services if you already have a pool."

"They did our pool and we absolutely love it. Dale and his team did a great job 10/10 would recommend and would but again"