Fairfield Inn & Suites by Marriott Houston Northwest/Willowbrook,

10825 North Gessner Road, Houston, TX 77064

"BEWARE!! PLEASE READ!! The hotel is okay, the rooms were clean. Breakfast was below average but the server was excellent. Unfortunately I will not ever stay here again due to my car being stolen during my stay. Per the front desk security was “making his rounds within the hotel” for the entire ten minutes it took them to take it. Ms. Kya at the front desk was extremely accommodating and helpful with everything I needed at that moment. I have yet to receive a report from security about the incident. Overall this hotel just isn’t worth the hassle. Stay anywhere else but here!!"

"Crummy budget hotel.. kids running down halls in middle of the night.. pretty bad breakfast options. They also charged us for a pet fee on an ammended bill after we checked out ( we did not have a pet). Will have to contact our credit card company to get that taken care of."

"overall the hotel looks good! but the breakfast did not have a good menu and everything in few portions. The room, its bathroom was covered and the telephone did not work. There was a lot of noise and it was really hard for us to rest!"

"Abraham, kya, and Mikey we’re super helpful and friendly. Breakfast was convenient and decent, usual continental breakfast items. The housekeeping staff were friendly and on top of ensuring our rooms were clean! I was a bit skeptical given the other reviews but our overall trip was great! No issues at all with our stay. We used the pool since it was triple digits outside during our trip! Also used the fitness room :) The hotel is close to restaurants and shopping! thank you!"