Wingate by Wyndham Houston / Willowbrook

"WARNING! DO NOT BOOK HERE Unknown fluids and graffiti were on the side tables and coffee table in my first room Second room was worse then the first with stained sheets and human hair. Pretty sure there was some lubricant left on the head board. If you’re into smelling weed and hearing domestic abuse while you sleep this is the place for you. FYI this was all within the first 30min of my check-In"

"The 5 star reviews here are fake! I stayed here for 2 nights supposedly 2 weeks & it's not safe at all. The first night my company truck got broken into , not to mention upon checking in there were at least 6 cars of police . I won't get into details about it because a child was involved . There's a woman that walks around in only a black lingerie type clothing looking for a thirsty guest . Owner told me to book with her instead of 3rd party and almost forced me to pay cash just a complete disaster. Last but not least , Breakfast was in the dark and no one at front desk all night . I got a full refund"

"This hotel is the best one I've been to by far. The customer service is beyond perfect, they are attentive and very respectful. The rooms are clean and everything works. Mayur is really great at his job and if you get the pleasure of meeting him when you check in you'll leave grateful that you have met. I will always come back to this location."

"My experience was terrible. Both of our rooms upon arrival had a very nasty smell. The bed had dust mites in the sheets due to the humidity levels. in one of our rooms, there was blood stain on the floor and the sheets appeared unclean. in our other room, it looked like the coffee machine had previously caught on fire as there were a smoke mark in the mirror, as well as a bird mark on the countertop and on the floor. There were holes in the walls. Only one of the elevators was working. When me and my family got inside, the elevator shook as it was moving up to our floor. Asked for a refund. The staff informed me that I had already been checked in for an hour and hung up on me."

"My recent stay at this hotel was a complete disaster. It's astounding how poorly managed this place is. We switched rooms three times – first to room 311, where the AC was broken in scorching 108°F weather; then to room 323, only to find a non-functional TV. Despite reporting these issues, the maintenance staff was nowhere to be found. The relentless game of room roulette continued, with us eventually settling into room 320. A supposed two-day stay turned into a marathon of endless trips to the front desk, wasting precious time that should have been spent relaxing. The icing on the cake was the cleaning staff's audacity. At 9:30AM, they pounded on the door, claiming "room service" even though check-out wasn't until 11AM. When I questioned their timing, their blank stares were reminiscent of someone deciphering a foreign language. Sure, I'll admit to a lapse in judgment – the allure of a $50 per night rate blinded me to the hotel's abysmal 2.9-star rating. As if the room shuffling wasn't enough, the surrounding area was equally disappointing. This hotel is an embodiment of chaos, and I strongly advise against anyone subjecting themselves to this kind of ordeal. It's a bargain you'll deeply regret."