Embassy Suites by Hilton Houston West - Katy
16435 Katy Freeway, Houston, TX 77094
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About the Business
Embassy Suites by Hilton Houston West - Katy is a luxurious lodging institution located at 16435 Katy Freeway in Houston, Texas, United States. The hotel offers spacious and well-appointed suites, a complimentary cooked-to-order breakfast, and a nightly evening reception with drinks and snacks. Guests can also enjoy amenities such as a fitness center, indoor pool, and on-site restaurant. With its convenient location near popular attractions and business districts, Embassy Suites by Hilton Houston West - Katy is the perfect choice for both business and leisure travelers looking for a comfortable and upscale stay in Houston.
Reviews
"The room's cleanliness was not good at all, there was hair in the shower that did not belong to me or my daughter, I asked for the room to be clean and they only straighten our beds up. Because the hair was still there when we came back to the room that night and on the last night that we were there, we saw two baby roaches crawling on our night stand. I was so glad we were leaving the next day. Breakfast is nice. The restaurant had good food as well and I like that there was an inside pool for the kids to enjoy in the winter. But the pool is very small though."
"I have stayed at Embassy Suites in 2021 and returned in December 2023. I can say the level of cleanness has downgraded. You can find stains in the floor specially at the elevator and no one will clean them until the next morning. When we checked-in we found stains in our pillow cover we asked to replace it. The bed sheets are looks worn out specially they are not ironed. For the amount I paid I should have gotten better facilities. Other than that the staff are friendly and the breakfast is good. Good location."
"Family of 5 enjoyed 2 nights here! Breakfast included was delightful, delicious fresh made omelette and kids loved the buffet. Ate dinner in the restaurant on the second night and it was also delicious. Enjoy the extra space with 5, room is very comfortable and had everything we needed. On site parking, quiet location (room on the back side), and helpful staff."
"We had an event in their ballroom, and everything was perfect. Great service, staff was available and very helpful. The banquet hall is bright and spacious and easily accommodates 300 guests. Lots of room for a buffet style dinner and dessert. I would definitely use this venue again. I forgot to mention the location in central and there is lots of free parking."
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